Work Order Specialist

We're looking for a detail-oriented Work Order Specialist to manage the flow of work orders between our office and our contractor network. You'll be the critical link that keeps jobs moving — making sure every contractor has the information, documentation, and approvals they need before they step on-site, and following up to confirm each job is accepted and on track.

What You'll Do

Create, assign, and track work orders for contractor teams using Remi's proprietary work order platform

Review job details for completeness (scope, materials, customer info, access notes) before assignment

Confirm contractor acceptance of each work order and follow up on outstanding assignments

Serve as the point of contact for contractors with questions about job specs or requirements

Coordinate with sales, project managers, or customer service to resolve missing or unclear information

Flag scheduling conflicts, delays, or missing documentation before they become problems

Maintain organized records of work orders, approvals, and communications

Who We're Looking For

1–3 years of experience in operations, dispatch, scheduling, or administrative coordination preferred , but not required — we're happy to train the right person

Highly organized with strong attention to detail — nothing falls through the cracks on your watch

Comfortable juggling multiple work orders and priorities at once

Clear, professional communicator, both in writing and over the phone

Proactive problem-solver who follows up without being asked twice

Comfortable learning new systems quickly — full training on our internal software is provided, no prior experience with it required

A team player who can work well with contractors, sales staff, and management alike