7 Brew Stand Manager

Description

• ROLE OUTLINE: STAND MANAGER
• The Manager assumes full responsibility for his or her location’s growth, profitable operation, and thepreservation of 7 Brew’s culture, mission statement, and values. The Manager is the leader of his or hercrew and maintains genuine connections with them and the unique nuances of business at theirstand(s).
• In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, andoversee operations.
• RESPONSIBILITIES AND DUTIES

• •Be proficient in all Brewista and Shift Lead duties and skill sets
• •Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• •Provide regular feedback to each team member on strengths and areas of growth
• •Work with the crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
• •Monitor and maintain necessary inventory, small wares, and equipment
• •Ensure appropriate cash handling, deposits, and change for the stand
• •Monitor, understand, and help improve financial metrics related to the stand
• •Facilitate team bonding and development through regular meetings and events for the Shift Leads and Brewistas
• •Take ownership of solutions
• •Ensure crew is knowledgeable and meeting all health requirements Develop new leaders
• •Implement and communicate directives from upper management
• •Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development

WORK SCHEDULE REQUIREMENTS

• •Work a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
• •Visit the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties
• •Regularly work weekends and be available to work holidays
• •Be available by phone or in person to promptly address any needs

SKILLS AND QUALIFICATIONS

• •Operate any position in the stand during peak hours
• •Maintain awareness of the shift’s operations while working a position
• •Be able to address operational, procedural, or cultural issues with team members
• •Adapt to problems and implement solutions during stressful situations
• •Effectively manage multiple projects and deadlines
• •Effectively lead and direct multiple personality types under pressure
• •Has proven leadership abilities in a fast-paced environment with 40+ team members
• •Intermediate-level proficiency in Microsoft Office Suite / Google suite
• •Create and maintain genuine, uplifting interactions
• •Work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• •Be able to work outside for prolonged periods, in all weather conditions
• •Be able to lift and move inventory
• •Be able to stand comfortably for hours at a time
• •Be able to climb a ladder and use a stepladder
• •Be able to stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• •Safely walk in between and around cars in the drive thru line
• •Safely use a utility knife