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KnowBe4

Account Executive (SMB) (Position located in Melbourne, Australia)

Melbourne, Australia

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hirly's read of this role

Role family
Sales
Seniority
Mid level
Country
AU
Work mode
Remote-friendly
First seen by hirly
8 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

  • To learn more about our team and office culture in Melbourne, Australia, visit the following links.
  • Careers Page: https://www.knowbe4.com/careers/locations/melbourne
  • Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Melbourne-Location-EI_IE969384.0,7_IL.8,17_IC2264754.htm

The Account Executive (SMB) (International) position is responsible for identifying and acquiring new logos within the Small/Medium business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.

Requirements:

Acquire Small/Medium-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.

Build and maintain a pipeline of Small/Medium business opportunities by various prospecting methods, following lead cadence best practices, and conducting demos of our suite of products.

Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.

Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo accounts.

Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.

Maintain accurate and thorough records of daily sales statistics via Salesforce.

Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.

Build and maintain pipeline of potential customers by developing and managing relationships with prospects

Qualifications:

1-3 years experience selling to Small/Medium sized businesses

Bachelor Degree or higher education equivalent, desirable.

Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable

Experience with Salesforce, a plus

Experience with Gmail and Google Docs

Experience with MS Office (Word and Excel)

Experience with web browsers (Chrome, Internet Explorer, etc.)

Excellent verbal and written communications

Stats driven business professional

Motivated, energetic self-starter

Strong collaborative and teamwork skills

Must be able to work with minimum supervision

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits .

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Original posting on KnowBe4's site ↗

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