Account Manager

LGG INDUSTRIAL

LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.

We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.

Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit www.lggindustrial.com

ABOUT THIS OPPORTUNITY

Role Profile

Position: Account Manager

Job Location: Macon, GA

Job Type: Full-Time

Status: Exempt

Summary of the Role

The function of the Account Manager is to successfully develop and strengthen LGG Industrial's relationships with customers, identifying needs and opportunities within and across product lines and provide value to customers while strengthening business results. Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic customers in designated territories.

Responsibilities

Must maintain 100% commitment to safety policies and procedures

Promotes and sells company products, systems, and services to new and existing customers

Develops and manages a strategic and comprehensive territory plan to exceed targets for gross profit and sales

Builds and maintains strong relationships with new sales prospects, existing customers, and internal support personnel through consistent communication both onsite and virtual

Collaborates with internal business partners to provide value added solutions that make a material impact for our customers while driving profitable revenue

Partners with internal teams to maintain accurate data and efficiencies

Provides consistent communication with customers to include business reviews, order status, pricing, on-time delivery, etc.

Occasional customer support after traditional business hours as appropriate

Optimizes CRM utilization for pipeline management and consistent call note activity

Perform other duties as trained and qualified for

Skills and Abilities

Possess excellent customer service skills and the ability to interact with customers, and team-members in a professional manner

Strong organizational and communication skills, above average mechanical aptitude, and the ability to interact with a diverse customer base

Presentation skills with the ability to read an audience and tailor messages to its needs

Strong computer skills including proficiency in Microsoft Word, Outlook, and Excel

Strong mechanical aptitude with the ability to successfully operate tools and machinery

Minimum Qualifications

Must have either 2+ years of sales, service, and/or industrial distribution experience or a college degree in Industrial Distribution or related degree program

Must have valid driver’s license and a clean driving record

Background checks and drug screening may be required (as warranted by Company and/ or Customer requirements in working on-site)

Requires proficiency in math skills including addition, subtraction, multiplication, and division in units of measure. Additionally, must be able to perform calculations using whole numbers, fractions and decimals

Ability to travel within assigned territory, which would include automobile and/or airplane plus overnight travel

Ability to work nights and weekends, as required

Ability to work overtime, as required

Reliable transportation is a must

Preferred Qualifications

3-7 years of proven outside industrial sales experience

University degree in engineering, business or related area of study preferred; will consider equivalent work experience

Ability to use sales process to uncover customer objections/concerns, and determine appropriate solutions

Product knowledge in hose, gasket and conveyor systems a plus

Physical Requirements and Work Environment

This role includes a mix of office and field environments. A minimum of 60% of your work week will be spent in the field visiting customer sites, which may include warehouses, industrial facilities, or construction environments. Customer site visits may involve exposure to varying environmental conditions such as noise, temperature changes, or dust. The balance may include working in an office environment using standard office equipment (such as computers, phones, and printers) Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role.

Ability to work in a stationary position for extended periods of time.

Frequent operation of a computer, keyboard, mouse, and other standard office equipment.

Ability to travel to customer locations and job sites as needed, which may involve driving or other modes of transportation.

Ability to move freely throughout the job site, including on occasional uneven surfaces, for extended periods of time.

Ability to ascend and descend ladders or stairs, as required.

Ability to comprehend and follow instructions and safety procedures.

Ability to read, write and communicate in English

Ability to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals.

Occasional exposure to warehouse or shop floor environments, which may include noise, dust, and varying temperatures.

May involve occasional handling of products, samples, or materials when assisting with customer orders.

Ability to wear required personal protective equipment (PPE), such as gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats, depending on task or site conditions.

Total Rewards

Competitive compensation plan, with a bonus potential

Health Benefits: medical, dental, vision, short term and long-term disability – available 1st of month following the date of hire

401k with company match

Paid vacation, holidays and sick time

Equal Opportunity Employer

It is our policy to employ qualified persons without regard for veteran or disability status.

Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.

Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.

We will be accepting applications for this role through July 14, 2026.