AlgoShack

algoQA Product Support Engineer

Bangalore, India

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

Keywords matched to this posting
Fit score before you apply
Cover letter included

Matched against 2.6M live jobs from 190,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Role family: Customer support
Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 23 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Role Overview:

We are looking for an algoQA Product Support Engineer to enable and support customers in effectively adopting and utilizing the algoQA platform. The role focuses on onboarding, training, technical guidance, troubleshooting, and supporting advanced usage scenarios to ensure successful automation outcomes.

Key Responsibilities:

Provide onboarding support and help users get started with algoQA
Conduct training sessions and share best practices for effective platform usage
Guide users in designing and implementing automation using algoQA
Assist in debugging, troubleshooting, and resolving product-related issues
Support creation of complex and reusable components for advanced use cases
Collaborate with customer teams to address queries and unblock challenges
Share documentation, knowledge resources, and learning materials
Ensure smooth adoption and continuous usage of the algoQA platform

Required Skills:

Strong understanding of test automation fundamentals
Good knowledge of algoQA platform
Experience with UI/desktop automation tools (e.g., WinAppDriver or similar)
Knowledge of low-code/no-code automation platforms
Basic programming knowledge ( C#, Python, or similar )
Strong debugging and troubleshooting skills
Familiarity with QA processes and SDLC
Good communication and stakeholder management skills
Ability to conduct training and knowledge transfer sessions

Experience:

2–5 years of experience in test automation / QA / product support roles

Good to Have:

Experience in healthcare domain (e.g., PACS, DICOM, HL7)
Exposure to AI/ML-based automation tools
Experience in customer-facing or support roles

Original posting on AlgoShack's site ↗

Listed on hirly, a job board. hirly is not the employer: AlgoShack is hiring for this role.

Browse similar roles

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job