Alumni Coordinator

Alumni Coordinator

• Facility: Thrive Now Recovery Centers
• Location: Iowa City, IA
• Employment Type: Full-Time
• Schedule: Full-Time; schedule flexibility may be required for alumni events, evening groups, and community activities

JOIN A MISSION THAT CHANGES LIVES!

At Thrive Now Recovery Centers and our affiliated treatment centers, we are building something different—programs that deliver exceptional, person-centered care and restore hope for individuals, families, and communities impacted by substance use and mental health disorders.

Our work is grounded in trauma-informed care, compassion, accountability, and integrity. Every team member plays an important role in helping individuals build meaningful, sustainable recovery.

If you are passionate about building community, staying connected with individuals after treatment, and helping people remain engaged in recovery long after discharge, we would love to hear from you.

About the Role

The Alumni Coordinator is responsible for developing, implementing, and sustaining a comprehensive alumni program that supports individuals as they transition from treatment into long-term recovery.

This role serves as an important bridge between discharged patients and ongoing recovery resources. The Alumni Coordinator helps create meaningful connections, strengthen continuity of care, improve alumni engagement, and build a strong recovery community.

The position works closely with Clinical, Operations, and Business Development teams to support aftercare planning, alumni programming, community partnerships, and long-term recovery engagement.

Why You Should Join Us

At Thrive Now, recovery does not end at discharge. We believe strong relationships, continued connection, and community support can make a meaningful difference in long-term outcomes.

As our Alumni Coordinator, you will have the opportunity to:

Build an alumni program that creates lasting connections

Develop meaningful recovery-focused events and activities

Support individuals during a critical transition period after treatment

Create opportunities for alumni to give back and mentor others

Strengthen relationships between our facility and the surrounding recovery community

Help shape a growing program with the opportunity to make it your own

What You'll Do

Alumni Program Development & Engagement

Develop, implement, and maintain a structured alumni program for discharged patients

Create and manage an alumni engagement calendar, including meetings, events, groups, outreach, and recovery activities

Establish consistent post-discharge outreach at key intervals such as 30, 60, and 90 days

Conduct follow-up calls, texts, and other approved outreach to maintain connection with alumni

Encourage continued involvement in recovery-focused programming and community support

Facilitate in-person and virtual alumni support groups

Develop opportunities for alumni mentorship, service, and involvement with current patients

Lead facility groups focused on alumni involvement, service opportunities, and maintaining connection after treatment

Build scalable processes for alumni engagement as the organization grows

Continuity of Care & Recovery Support

Partner with the clinical team to reinforce discharge and continuing-care plans

Help connect alumni with appropriate community recovery resources, including:

Outpatient treatment and IOP services

Peer recovery and support groups

12-Step and SMART Recovery resources

Medication-Assisted Treatment providers

Community-based recovery resources

Support warm handoffs between levels of care and community providers

Reinforce relapse-prevention strategies and ongoing engagement in recovery

Maintain appropriate boundaries while serving as a supportive recovery resource

Alumni App & Engagement Tracking

Serve as the primary administrator for the organization's alumni engagement platform

Manage alumni access, notifications, rewards, virtual meetings, and engagement activities

Maintain accurate alumni participation and outreach information in applicable CRM, EMR, or tracking systems

Monitor engagement analytics, attendance, check-ins, referrals, and other key performance indicators

Develop and maintain RSVP tracking for alumni events and programming

Outcomes & Reporting

Track alumni engagement and follow-up outcomes

Monitor key indicators such as:

30-, 60-, and 90-day engagement

Event and group participation

Alumni check-in rates

Referrals and continuing-care engagement

Patient satisfaction and follow-up survey results

Readmission trends, when applicable

Prepare regular reports for leadership

Review program data and adjust outreach strategies based on engagement trends

Support organizational quality and value-based care initiatives through appropriate data collection

Events & Community Building

Plan and coordinate alumni programming, including:

Monthly alumni meetings

Sober social activities

Recovery celebrations

Graduation and speaker meetings

Annual alumni events or reunions

Family engagement opportunities, when appropriate

Partner with local recovery organizations and community groups to expand sober social opportunities

Develop traditions and meaningful alumni recognition opportunities

Help establish and grow an Alumni Committee

Support the Alumni Committee in becoming an active, self-sustaining leadership group

Foster an inclusive, welcoming, recovery-focused alumni community

Community & Referral Relationships

Collaborate with Business Development and facility leadership to strengthen community partnerships

Develop relationships with local recovery organizations, peer-support programs, and community resources

Identify opportunities for alumni to participate in community service and recovery advocacy

Support appropriate and compliant alumni success stories and community engagement initiatives

Compliance & Documentation

Maintain appropriate documentation of alumni outreach and activities

Protect patient and alumni confidentiality at all times

Ensure alumni engagement activities comply with organizational policies and applicable requirements, including:

HIPAA

42 CFR Part 2

Confidentiality and privacy requirements

Follow all facility policies related to patient communication, boundaries, documentation, and community engagement

Who You Are

You are someone who naturally connects with people and understands that long-term recovery is strengthened through community, accountability, and meaningful relationships.

You are organized enough to build and manage a program, but comfortable spending much of your time engaging directly with alumni and community partners. You bring energy, creativity, compassion, and strong personal boundaries to the role.

Most importantly, you genuinely believe in recovery and the mission of helping people build fulfilling lives beyond treatment.

Requirements

Required

High school diploma or equivalent

Personal experience with recovery strongly preferred; minimum of 2 years of sustained recovery required when applicable to the candidate's role and experience

Strong understanding of recovery-oriented systems of care

Strong commitment to the mission of substance use disorder treatment and recovery

Ability to engage individuals across different stages of recovery and readiness for change

Strong relationship-building, communication, and facilitation skills

Excellent organizational and follow-through skills

Ability to coordinate multiple events, outreach efforts, and priorities simultaneously

Comfortable facilitating groups and speaking in front of others

Proficiency with Microsoft Office and basic data-tracking systems

Ability to maintain appropriate professional boundaries and confidentiality

Valid driver's license and acceptable driving record

Preferred

Bachelor's degree in Beha