AML Sanctions Advisor Senior - Robotic Process Automation

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an AML Sanctions Advisor Sr within PNC's Anti-Money Laundering Strategy organization, you will be based in Pittsburgh, PA, Cleveland, OH, Philadelphia, PA, Birmingham, AL, Raleigh, NC or Tampa, FL.

We are seeking a highly motivated professional to support our Robotic Process Automation (RPA) and Continuous Improvement initiatives. This role will serve as a key liaison between business partners and technology teams, identifying automation opportunities, driving process improvement efforts, and overseeing the performance and effectiveness of automated solutions.

The successful candidate will function as a program manager for automation initiatives, helping to prioritize opportunities, coordinate development efforts, and ensure bots are delivering expected business value. This individual will play a critical role in expanding automation capabilities, improving operational efficiency, and supporting the ongoing management of the RPA portfolio.

• Key Responsibilities
• •Partner with business stakeholders to identify, assess, and prioritize opportunities for process automation and operational improvement.
• •Collaborate with technology teams to translate business requirements into automated solutions using RPA tools and related technologies.
• •Manage automation initiatives throughout the lifecycle, from opportunity intake and business case development through implementation and post-production support.
• •Monitor bot performance, utilization, and operational health to ensure automated processes are functioning effectively and meeting business expectations.
• •Analyze automation results, identify trends, and recommend enhancements to improve efficiency, quality, and scalability.
• •Facilitate communication between business and technology teams to ensure alignment on project objectives, timelines, and deliverables.
• •Develop and maintain process documentation, automation inventories, and performance metrics.
• •Perform root cause analysis and coordinate resolution efforts for automation-related issues.
• •Support governance, risk management, and compliance activities associated with automated processes.
• •Drive continuous improvement initiatives by evaluating existing workflows and recommending process optimization opportunities.

• Skills & Qualifications
• •Experience supporting Robotic Process Automation (RPA), process improvement, business analysis, or operational excellence initiatives.
• •Knowledge of RPA platforms such as Automation Anywhere and other related tools.
• •Strong understanding of business process mapping, workflow analysis, and process optimization methodologies.
• •Experience partnering with both business stakeholders and technology teams.
• •Ability to analyze data, measure performance, and communicate insights to leadership.
• •Strong project or program management skills, including requirements gathering, prioritization, and stakeholder management.
• •Excellent problem-solving, communication, and organizational skills.
• •Experience with Lean, Six Sigma, or Continuous Improvement methodologies.
• •Knowledge of SQL, Power BI, Tableau, Excel, or other reporting and analytics tools.
• •Familiarity with APIs, system integrations, and automation architecture concepts.
• •Experience working in Agile project environments.
• •Understanding of process governance, controls, and risk management.

The ideal candidate combines business process expertise, technology acumen, and strong stakeholder management skills. They are comfortable identifying automation opportunities, coordinating cross-functional efforts, monitoring solution performance, and driving continuous improvement initiatives that deliver measurable business results.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• •Oversees, establishes and enhances effective enterprise wide and/or business unit AML and Sanctions programs and designs policies to prevent or identify illegal, unethical, or improper business practices. May lead or oversee direct or indirect execution of activities to comply with the Bank Secrecy Act, AML, USA PATRIOT ACT and Sanctions Program. Constructively challenges conclusions/status quo. Exhibits confidence and credibility with service partners, business leaders, customers, regulators, and auditors.
• •Oversees the update of Compliance policies and procedures as needed. Ensures Compliance Manuals, Front Office Manuals, policies and procedures accurately reflect current laws, rules, other regulatory requirements and management intent. Oversees regulatory examinations and inquiries, including the coordination of interviews and information requests from regulatory agencies. Independently challenges analyses, reviews and recommendations.
• •Identifies and oversees the definition of the enterprise wide and/or business unit AML and Sanctions program objectives for assigned line(s) of business, products/services and operational execution areas that may execute program components to comply with the Bank Secrecy Act, AML, USA PATRIOT ACT and Sanctions Program. Serves as a senior AML and Sanctions subject matter specialist regarding impact on Program design and execution. Communicate and socialize those objectives (from a leadership position) to the business or operational execution points. May lead AML and Sanctions Program monitoring reviews.
• •Reviews AML and Sanctions compliance reports and related customer risk profiles. Identifies issues, escalates through proper governance channels as needed, and recommends corrective action plans. Directs the review and analysis of assessments of AML and Sanctions risk and internal controls, as appropriate. Analyzes regulatory developments, advises business management of proposed rule changes and provide recommendations. Oversees the updating or implementation of new/enhanced processes in order to ensure timely and effective compliance with new regulatory requirements.
• •Support key business initiatives by identifying AML and Sanctions risks and providing resolutions to manage these risks. Provides advice and may participate as a subject matter specialists in developing and/or conducting AML and Sanctions training programs for specific employees. Serves as a senior AML and Sanctions Program subject matter resource regarding compliance impact on overall business activities, product development and customer activities. Works cooperatively with the business, legal partners, audit and other risk disciplines across the organization.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• •Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• •Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

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