Analista de Suporte e Dados

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analista de Suporte e Dados based in Brazil.

Role Overview

• We are looking for a detail-oriented and analytical professional to join a dynamic team focused on technical support, data analysis, and customer service excellence.
• In this role, you will troubleshoot medium- and high-complexity technical issues across customer incentive platforms while ensuring timely and effective resolutions.
• You will extract, process, and validate data to support campaign operations, performance reporting, and informed business decisions.
• Using tools such as Excel, SQL, and Power BI, you will develop reports and dashboards that provide reliable, actionable insights.
• You will collaborate with internal teams to validate campaign results, identify data inconsistencies, and improve operational efficiency.
• This is an opportunity to combine technical problem-solving, data expertise, and customer-focused communication in a fast-paced technology environment.
• The position is fully remote, offering opportunities for professional development, structured feedback, and long-term career growth.