Application Engineer, Penang

🏢 Company Overview

Overview.ai is transforming manufacturing by delivering advanced AI-powered vision inspection systems that ensure exceptional quality and efficiency. Our mission is to make manufacturing smarter, more precise, and scalable through innovative computer vision and robust, user-friendly software.

Founded by Silicon Valley engineers and former Tesla leaders, we support industry innovators like Tesla, SpaceX, Honda, and NVIDIA. We’re rapidly expanding and focused on providing the industry’s most effective and easy-to-deploy AI vision solutions.

📋 Position Overview

We are looking for a talented and adaptable Application Engineer to become our inaugural team member in Penang, Malaysia. In this role, you will maintain and optimize over 100 AI vision inspection cameras installed across customer facilities in Indonesia and assist with new production line deployments.

This role calls for strong industrial automation expertise, a problem-solving mindset, and the ability to work independently while managing multiple customer sites. As the dedicated local expert, you will act as the primary technical contact for Indonesian customers, ensuring swift and reliable support as well as optimal system performance.

🚀 Key Responsibilities

System Maintenance & Support

Maintain and optimize 100+ Overview.ai vision inspection cameras across Penang customer sites

Provide rapid troubleshooting to minimize production downtime

Perform regular preventive maintenance and system health checks

Oversee and coordinate a small team of contractors for routine tasks

Technical Deployment & Integration

Install, configure, and troubleshoot Overview.ai vision inspection systems on new production lines

Work with various PLC platforms and protocols, including Ethernet/IP, Profinet, Modbus, and OPC UA

Ensure seamless integration of AI inspection systems with factory automation equipment

Use multimeters and oscilloscopes to diagnose and fix electrical and signal quality issues

Customer Support & Training

Deliver on-site technical support and guidance to customers

Conduct training programs for customer staff on operation and basic troubleshooting

Build trusted partnerships with factory teams, production management, and technical staff

Document and report recurring issues to enhance product features

System Optimization

Address technical challenges such as double triggering, camera response problems, or lighting inconsistencies

Adjust PLC ladder logic as needed to resolve integration issues

Refine inspection parameters to decrease false rejects while ensuring high detection accuracy

Collaborate with headquarters engineering teams for system improvements

🎓 Qualifications

Required Experience

Bachelor’s degree in Electrical Engineering, Automation, or a related discipline

3+ years of experience in automation, with proficiency across multiple PLC systems

Practical experience troubleshooting electrical circuits using diagnostic tools (multimeters, oscilloscopes)

Strong understanding of electrical concepts, including NPN/PNP sensor technology and signal conditioning

Familiarity with PLC ladder logic and ability to make necessary modifications

Experience managing contractors or small technical teams

Technical Skills

Proficiency with industrial communication protocols (Ethernet/IP, Profinet, Modbus, OPC UA)

Capability to modify circuits (e.g., resistors, capacitors) to resolve signal problems

Knowledge of machine vision lighting and triggering systems

Excellent practical diagnostic and problem-solving skills

Language & Communication

Working proficiency in English for technical documentation and coordination with HQ

Strong communication skills for client and team interactions

Mandarin language proficiency is an extremely strong plus

Malaysian language proficiency is a strong plus, but not required

🌟 Preferred Qualifications

Experience with AI-based or automated vision inspection systems

Familiarity with automotive or electronics manufacturing environments

Prior knowledge of Overview.ai platforms or similar systems

Experience in high-volume production settings

Additional automation certifications or specialized training

💼 Benefits

Competitive compensation package with performance bonuses

Career growth opportunities in a high-paced, innovative environment

Technical training and professional development programs

Company-paid international travel for training and support in Asia

Work with industry-leading AI vision technology

Collaborative, global engineering teams