Application Support Kiwiplan - Sales

Responsibilities:

Planning, Implementation, testing, optimization and ensuring the operation of the following software systems (with Kiwiplan)

• •Kiwiplan Enterprise Sales Processing (ESP-Sales)
• •Quote Management incl. Product Design (excl. Costing&Pricing)
• •Order Management
• •Invoice Processing (incl. Data Transmission to SAP)
• •Definition and Implementation of Interfaces
• •Account master data, Invoices, Credit master data
• •Implementation of Templates for document printing

User Access Rights (in defined area)

Supporting approvement user access rights

Supporting Kiwiplan-Plants

• •Support and train local experts
• •Analysing, processing and coordinating of process support issues
• •Information transfer of changes/adjustments to site key-users
• •Implementation of new modules
• •Parameterization in Kiwiplan incl. Tests & Documentation
• •Creating and maintenance of Kiwiplan tickets incl. Tests & Documentation

Kiwiplan Roll-Outs

• •Analysing existing processes
• •Consulting of process changes
• •Implementing new Software/Modules
• •Supporting implementation of interfaces
• •Train local organization
• •Projectmanagement in responsible area

Application and Process Support

• •Creating and maintenance of process documentation and detailed process description
• •Dealing with IT-Now (GSN) Tickets in Service Desk System

Qualifications & Requirements:

• •Technical knowhow
• •Business- and Processmanagement education
• •Advanced knowledge in logistics processes
• •Profound IT knowledge
• •Structured and solution oriented practices
• •English knowledge in spoken and written
• •Able to work in a team
• •Impartation of knowledge
• •Willingness to travel up to 30%