Assistant General Manager (AGM) – Catering & Kitchen Operations

Description

• Grow Your Career. Travel. Lead Your Own Location One Day.
• Charlotte, NC (28208)

If you're looking for more than just a job—if you want real growth, leadership development, and a path to running your own operation —this role is built for you.

This is a hands-on leadership role where you will learn how to run a high-volume catering operation, lead a team, and drive results—with a clear path to becoming a General Manager .

What’s In It For You

• •Clear path to General Manager and beyond
• •Weekly pay schedule for consistent and predictable compensation.
• •Quarterly travel opportunities to gain experience across locations
• •Opportunity to run your own location as you grow
• •Hands-on training in operations, financials, and leadership
• •High-impact role where your decisions matter daily
• •Fast-paced, team-driven culture focused on growth and accountability

Press Here to Schedule a 15 Minute Interview

What You’ll Be Doing

Learn to Run the Business

• •Partner with the General Manager to achieve sales, labor, and cost goals
• •Assist in managing daily operations, inventory, and ordering
• •Learn how to make decisions that drive profitability

Lead and Develop the Team

• •Supervise, coach, and hold team members accountable
• •Help build a strong, professional team culture
• •Support hiring, onboarding, and ongoing training

Deliver an Exceptional Customer Experience

• •Ensure every order meets standards for quality, accuracy, and presentation
• •Solve problems quickly and professionally
• •Maintain a clean, organized, and food-safe environment

Grow Through Travel & Exposure

• •Travel periodically to support other locations and learn best practices
• •Gain exposure to different teams and operations
• •Build the experience needed to lead your own location

Drive Continuous Improvement

• •Identify ways to improve efficiency, quality, and team performance
• •Support operational improvements and systems

Career Path

• •Assistant General Manager
• •General Manager (~$75K+ with higher bonus)
• •Multi-Unit Leadership

This role is a stepping stone into upper leadership based on performance.

Requirements

Experience

3–5 years of leadership experience in hospitality, foodservice, or similar environment

Leadership

• •Ability to lead, coach, and hold team members accountable
• •Strong communication and interpersonal skills

Operations

• •Understanding of scheduling, labor control, and inventory
• •Ability to learn and apply financial performance metrics

Mindset

• •Strong work ethic and ability to perform in a fast-paced environment
• •Problem-solving and decision-making ability
• •Desire to grow into a General Manager role

Flexibility

• •Willingness to travel periodically (quarterly)
• •Flexible schedule including mornings, nights, weekends, and holidays

Physical Requirements

• •Ability to stand for extended periods
• •Ability to lift up to 50 lbs

Certifications

ServSafe Certification (or ability to obtain)