Assistant Manager of University Relationships

This position is with Kaaiser , one of the brands under Manifest Global , which also includes Cialfo , BridgeU and Explore . Please note that this is a 5.5-day working role.

Kaaiser is India’s No.1 study abroad brand for the Australia destination, backed by over 30 years of leadership and credibility in global student recruitment. As part of the Manifest Global which includes Cialfo, BridgeU, and Explore, Kaaiser has built deep institutional relationships, strong market trust, and one of India’s most respected education partner networks.

About This Role

We are hiring an Assistant Manager of University Relationships to support and manage Kaaiser's Australian university partnerships through strong communication, timely contract management, and consistent relationship upkeep.

This is a great opportunity for someone early in their international education career who is organised, communicative, and eager to build deep expertise in university partnerships. You will be the day-to-day point of contact for Australian university representatives, ensuring smooth communication, contract renewals, and ongoing engagement.

What You Will Own

University Communication & Relationship Management

Serve as the primary day-to-day contact for Australian university representatives

Handle all inbound and outbound communication via email and calls in a professional and timely manner

Build and maintain positive working relationships with university international offices

Keep internal stakeholders informed of university updates, requirements, and feedback

Contract Management & Renewals

Track and manage contract timelines, renewal dates, and documentation for all Australian university partners

Coordinate contract renewals by liaising with university representatives and internal teams

Ensure all agreements are accurately maintained, filed, and up to date

Flag any contractual changes, risks, or opportunities to senior management

Administrative & Operational Support

Maintain accurate records of all partnership communications and agreements

Prepare summaries, reports, and updates on partnership status for internal review

Support senior team members in preparing for university meetings, reviews, and visits

Coordinate follow-ups and action items arising from university interactions

What Success Looks Like

All contract renewals are completed on time with zero lapses

University representatives receive prompt, professional, and consistent communication

Partnership records and documentation are always accurate and up to date

Internal teams are proactively updated on university requirements and changes

You build a reputation as a reliable, knowledgeable point of contact with university partners

About You

You are a detail-oriented, proactive professional who takes ownership of your responsibilities and communicates with confidence. You enjoy working in a structured environment and are motivated by building strong, lasting professional relationships.

Experience & Background

2–4 years of experience in international education, student recruitment, or a client-facing coordination role

Prior exposure to Australian universities is a must

Experience managing contracts, documentation, or correspondence in a professional setting

Comfortable handling a high volume of email and call-based communication

Skills & Capabilities

Strong written and verbal communication skills

Organised and detail-oriented with good follow-through

Ability to manage multiple tasks, timelines, and stakeholders simultaneously

Comfortable working with contracts and administrative documentation

Proficient with standard productivity tools (email, spreadsheets, CRM systems)

Personal Attributes

Reliable and ownership-driven

Professional and confident in external communications

Proactive in flagging issues and following up on open items

Team player who collaborates well with internal stakeholders

Eager to grow within the international education space

Why This Role Is Compelling

Build foundational expertise in Australian university partnerships

High ownership of day-to-day operations within a globally respected brand

Work closely with senior leadership and gain exposure to strategic partnership work

Clear growth path within Kaaiser and the broader Manifest Global group

Collaborative, fast-paced environment with real responsibility from day one