Assistant Manager, Vacation Sales Travel Team SIR

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Assistant Manager, Vacation Sales Travel Team supports the day-to-day leadership, performance management, and operational execution of a traveling field sales team that engages guests at outdoor venues, attractions, and special events. This role partners closely with the Manager, Marketing (On-Site) to drive sales performance, ensure compliance, coach team members, and maintain a high level of brand representation while actively participating in frontline sales activities.

Essential Job Responsibilities

Responsibilities include, but are not limited to:

Coach and motivate team members to achieve or exceed minimum performance goals (55%)

Participate in sales activities alongside agents during peak periods and special events (30%)

Assist with daily reporting, performance tracking, and administrative tasks (10%)

Attend required meetings, training, and performance reviews; maintain current knowledge of products, promotions, and marketing initiatives (5%)

Support the Manager in overseeing daily field sales operations across assigned venues and events

Serve as a professional brand ambassador and sales leader for Travel and Leisure Vacations

Actively engage in face-to-face package sales, guest interaction, and vacation package promotion

Provide on-the-spot coaching, guidance, and feedback to Vacation Sales Agents

Assist with onboarding, training reinforcement, and performance development of new and existing agents

Ensure adherence to company policies, compliance standards, and regulatory requirements

Monitor individual and team performance against established production goals

Assist with workforce scheduling, break coverage, and event staffing logistics

Support setup, teardown, and overall presentation of sales booths and displays

Escalate guest concerns, operational issues, and compliance risks as needed

Responsible for travel arrangements for self and team members

Travel Requirements

100% travel required outside of the home site’s area, including weekends, holidays, and overnight travel as business needs dictate.

Minimum Requirements and Qualifications

Education

High School Diploma, GED, or equivalent

Knowledge and Skills

Excellent verbal and written communication skills; must always maintain a high level of professionalism

Ability to effectively coach, counsel and motivate direct reports

Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)

Ability to efficiently multi-task

Ability to negotiate effectively

Ability to TO/Close for VSAs

Ability to recruit, train and develop employees

Ability to lead by example

Detail oriented and accurate

Ability to carry out responsibilities in accordance with the organization's policies and applicable laws

Demonstrated problem solving ability

Technical Skills

Maintain up to date knowledge on all company systems such as Mainframe, Journey, Workday.

Job Experience

Two (2) years marketing/sales experience required, primarily in vacation ownership industry

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• •Medical
• •Dental
• •Vision
• •Flexible spending accounts
• •Life and accident coverage
• •Disability
• •Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• •Wish day paid time to volunteer at an approved organization of your choice
• •401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• •Legal and identify theft plan
• •Voluntary income protection benefits
• •Wellness program (subject to provider availability)
• •Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.