Assistente de Atendimento ao Cliente (TEMPORÁRIO)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Assistente de Atendimento ao Cliente (Temporário) based in Brazil.

• This is a fully remote opportunity within a customer-focused environment dedicated to delivering a positive and supportive learner experience.
• You will provide customer assistance across email, chat, WhatsApp, the learning platform, video, and phone channels.
• The role combines empathy, clear communication, problem-solving, and attention to detail to ensure each request is handled effectively.
• You will manage interactions from initial contact through resolution, escalating cases when specialized support is required.
• Your work will also contribute to customer retention and the continuous improvement of service quality and performance indicators.
• The position offers an 8-month temporary contract with the possibility of permanent employment.
• It is ideal for someone who enjoys helping people, working autonomously, and contributing to a dynamic education-focused environment.