Associate Dispatch

About the Role

We are looking for a Warehouse & Dispatch Associate who will be responsible for managing day-to-day warehouse and dispatch operations, along with handling and coordinating a team of warehouse associates. The role requires strong operational discipline, people-management skills, and the ability to ensure timely and accurate dispatches.

Key Responsibilities

• •Manage daily warehouse, inventory, and dispatch operations.
• •Supervise and coordinate a team of warehouse associates and helpers.
• •Allocate daily tasks and manpower based on operational requirements.
• •Monitor team productivity and ensure daily targets are achieved.
• •Handle picking, packing, sorting, scanning, loading, and dispatch activities.
• •Ensure orders are accurately picked and dispatched within defined timelines.
• •Verify products against orders, invoices, and dispatch documents.
• •Coordinate with transporters and delivery teams to ensure smooth dispatch operations.
• •Monitor inbound and outbound material movement.
• •Maintain inventory accuracy and conduct regular physical stock checks.
• •Identify and resolve inventory discrepancies, damages, and operational issues.
• •Ensure proper handling, storage, and movement of products to minimize damages and losses.
• •Update inventory and dispatch transactions in the WMS/ERP system.
• •Train new team members on warehouse processes, SOPs, safety, and operational practices.
• •Ensure adherence to warehouse SOPs, safety standards, and housekeeping requirements.
• •Prepare and share daily operational reports related to inventory, dispatch, productivity, and manpower.
• •Coordinate with internal stakeholders such as Operations, Supply Chain, Customer Service, and Transport teams.
• •Escalate operational challenges and ensure timely resolution.
• •Drive productivity and process improvements within the warehouse.

Requirements

• •3–5 years of experience in warehouse, logistics, dispatch, or inventory operations.
• •Experience in team handling/supervision is preferred.
• •Good understanding of warehouse and dispatch processes.
• •Basic knowledge of WMS/ERP systems.
• •Good communication and interpersonal skills.
• •Strong ownership and problem-solving ability.
• •Ability to manage manpower and work in a target-driven environment.
• •Willingness to work in shifts, if required.