Associate Experience Consultant-Customer & Experience Transformation

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. As an Experience Consultant in Customer & Experience Transformation, you will craft exceptional user experiences and provide strategic guidance for all user experience aspects. You will collaborate with teams and clients to comprehend business goals, user objectives, target customers, technological platforms, and capabilities. Your primary responsibilities will include: • Develop User Experience Strategies: Translate business goals, user objectives, and technological capabilities into a cohesive user experience strategy and framework, ensuring seamless integration with business objectives and user goals. • Collaborate with Teams and Clients: Work closely with teams and clients to understand their needs, preferences, and pain points, and provide strategic guidance on user experience aspects. • Craft Exceptional User Experiences: Design and develop user experiences that drive customer satisfaction and loyalty, while meeting business objectives and user goals. • Integrate Business Objectives: Ensure user experience strategies and frameworks align with business objectives, resulting in a cohesive and engaging user experience. • Exposure to User Experience Strategy Development: Familiarity with translating business goals, user objectives, and technological capabilities into a cohesive user experience strategy and framework. • Understanding of Business Goal Integration: Knowledge of ensuring user experience strategies and frameworks align with business objectives, resulting in a cohesive and engaging user experience. • Experience with User-Centered Design Principles: Exposure to designing and developing user experiences that drive customer satisfaction and loyalty, while meeting business objectives and user goals. • Collaboration with Cross-Functional Teams: Experience working with teams and clients to understand their needs, preferences, and pain points, and providing strategic guidance on user experience aspects. • Familiarity with Technological Platforms and Capabilities: Understanding of various technological platforms and capabilities that impact user experience strategy and framework development. • User-Centered Design Principles: Exposure to designing and developing user experiences that drive customer satisfaction and loyalty, while meeting business objectives and user goals. • Technological Platform Knowledge: Familiarity with various technological platforms and capabilities that impact user experience strategy and framework development. • Cross-Functional Team Collaboration: Experience working with teams and clients to understand their needs, preferences, and pain points, and providing strategic guidance on user experience aspects. Thailand Consulting Hybrid Entry Level BANGKOK, TH (0411) IBM Thailand Company Limited