Furlenco

Associate LMO

Gurugram, India

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hirly's read of this role

Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 23 Sept 2026

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the posting

Key Responsibilities:

Plan and coordinate with the picking team to ensure SKU-level inventory readiness aligned with the dispatch plan and vehicle allocation
Execute vehicle-wise loading as per dispatch manifest, ensuring 100% accuracy in SKU count, batching, and route mapping
Ensure strict adherence to loading SOPs, handling guidelines, and stacking norms to minimize transit damages
Validate physical inventory against system-generated dispatch plans (WMS/TMS) before vehicle closure
Monitor loading operations in real-time and ensure optimal dock utilization and turnaround time (TAT)
Identify bottlenecks in loading workflows and drive root cause analysis (RCA) for dispatch errors and damages
Implement process improvements to enhance loading efficiency, reduce cycle time, and improve productivity metrics
Maintain dispatch logs, exception reports, and daily performance trackers (accuracy %, damage %, TAT)
Collaborate with Last Mile CRM and operations teams to align dispatch quality with customer experience metrics (OTIF, NPS impact)
Team handling and Executive LMO

Requirements:

3–5 years of experience in logistics, supply chain, or warehouse/dispatch operations (freshers with strong aptitude can apply)
Understanding of warehouse operations, dispatch planning, and inventory handling practices
Familiarity with WMS/TMS systems and basic data tracking (Excel or similar tools) is preferred
Strong analytical and problem-solving skills with ability to perform RCA and implement corrective actions
High attention to detail with a focus on execution accuracy and process compliance
Ability to work in a high-paced, high-volume operational environment with multiple stakeholders

Shift Requirement:

Flexibility to work in rotational shifts, including night shifts, depending on city and operational requirements

Original posting on Furlenco's site ↗