Auto Service Advisor

Description

• About Kunes Auto Group:
• Kunes Auto Group is an award-winning, values-driven automotive dealership group with a strong commitment to delivering exceptional customer service. With over 40 locations across the Midwest, we pride ourselves on our focus on community, employee development, and providing top-tier automotive solutions. Join our team and become part of a fast-growing company that puts people first!

Job Summary:

Kunes Auto Group is seeking a customer-oriented, Experienced Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service department, ensuring their vehicles receive top-notch care. You’ll assist customers by assessing their service needs, preparing repair orders, and ensuring an outstanding experience every step of the way.

Key Responsibilities:

• •Greet customers warmly, assess their vehicle concerns, and record their needs.
• •Prepare detailed repair orders, including labor and parts estimates, for customer approval.
• •Communicate with customers about inspection results and recommend necessary corrective actions.
• •Provide updates on repair progress, explain costs, and secure customer authorization for additional work.
• •Schedule service appointments, ensuring a seamless and efficient process.
• •Maintain high customer satisfaction standards by addressing concerns promptly.

Requirements

Qualifications:

• •2+ years prior Service Advising experience in a dealership is required.
• •Strong communication and organizational skills with attention to detail.
• •Ability to multi-task is key
• •Proficiency with computer systems and service scheduling software.
• •Valid driver’s license and clean driving record.

Compensation:

$60,000.00 - $100,000.00 based on experience

What We Offer:

• •Comprehensive benefits package, including health, dental, and vision insurance.
• •401(k) retirement plan.
• •Paid time off and holiday pay.
• •Employee discounts on vehicles, parts, and services.
• •Ongoing training and development opportunities.
• •A supportive, team-oriented work environment with room for career growth.
• •Daily Pay Program

Join the Kunes Auto Group Family! If you’re passionate about providing exceptional customer service and thrive in a fast-paced environment, we’d love to hear from you. Apply today to become part of the Kunes Auto Group team and start your journey toward a rewarding automotive career! Kunes Auto Group is an Equal Opportunity Employer.