Automatic Door Technician - New Orleans

Description

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Automatic Door Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience!

As a highly skilled Experienced Automatic Door Service Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, gates and docks, and related hardware, ensuring they function efficiently and safely for a growing branch. Strong access control with low energy gate operators and strong electrical gate automation experience required.

Key Responsibilities:

• •Install, troubleshoot, and repair a variety of Automatic Doors, Access control, Low energy Pedestrian doors with Glass and glazing exposure. Experience with Aluminum commercial doors a plus, docks, and related hardware using appropriate tools and equipment.
• •Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
• •Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• •Ensure that all installed doors meet safety and building code regulations and standards.
• •Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
• •Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• •Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• •Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Great Reasons to Work at Vortex:

• •Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
• •Recognized in Most Loved Workplaces 2024 & Top 100 Most Loved Workplaces 2025
• •Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
• •Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
• •4-5+ years’ experience in the commercial door service industry.
• •AAADM certified a plus but not required.
• •Access Control skills a plus.
• •Training on Hollow metal door, frame, and hardware.
• •Strong Safety Culture.
• •Positive Work Environment.
• •Recognitions and Rewards.
• •Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
• •Company provided uniform, tools, and an annual boot allowance.
• •Use of Company provided vehicle to conduct customer service visits.

Requirements

• •Excellent mechanical and technical skills.
• •Physically able to move items weighing 50 lbs. or higher.
• •Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
• •Possess interpersonal skills to relate to customers and solve issues.
• •Excellent communication skills to collaborate with others under any type of condition.
• •Excellent problem-solving and troubleshooting skills.
• •Ability to relay information in a fast-paced environment.
• •Ability to be persuasive with customers when necessary.
• •Attention to detail and a commitment to quality workmanship.
• •Reliable and Self Motivated
• •High school diploma or equivalent.
• •4+ years’ experience in the commercial door service industry.
• •AAADM certified a plus.
• •Knowledge of various door types, brands, and hardware.
• •Ability to use hand and power tools effectively.
• •Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• •Knowledge of safety regulations and adherence to safety protocols.
• •Knowledge of computers.

Work Conditions:

• •Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
• •Continuous on-going training provided as you continue to grow with Vortex.
• •The job environment is fast paced and results oriented.
• •Be able to drive a company vehicle and possess a valid driver license.
• •Must pass Drug test, Background check and Motor Vehicle check