Behavioral Health Office Manager – Scheduling & Staff Leadership

This is an in-office leadership position—not an entry-level administrative or remote role. Medical or behavioral-health office operations experience and staff-supervision experience are required.

PRIORITY OPENING: Office Manager – Behavioral Health Operations & Scheduling

Las Vegas, Nevada | In Office | Full-Time | $22–$28 per hour

Beyond Expectation – Psychological Services is seeking a proactive Office Manager to lead daily administrative operations, keep provider schedules full, and ensure responsive patient intake and office support across all six operating days.

Primary responsibilities:

Lead front-office staff, workflow, training, accountability, and coverage

Maintain Monday–Saturday office-support coverage from opening through closing

Monitor provider schedules daily and actively fill cancellations and open slots

Maintain waitlists and improve provider utilization and patient access

Oversee inquiry, intake, scheduling, portal, and appointment-request workflows

Track no-shows, cancellations, schedule efficiency, and operational performance

Coordinate insurance-verification and billing-support workflows

Resolve patient, provider, and staff concerns promptly and professionally

Maintain organized supplies, equipment, records, and a HIPAA-conscious office environment

Use SimplePractice or a comparable EHR for scheduling, tracking, and reporting

Required qualifications:

At least two years of medical-office, scheduling, or healthcare-operations experience

Direct experience supervising front-office or scheduling staff

Experience managing high-volume scheduling and multiple provider calendars

Strong leadership, organization, communication, and problem-solving skills

Working knowledge of Medicare, Medicaid, commercial insurance, and patient-billing basics

Ability to manage competing priorities in a fast-paced environment

Preferred:

Mental or behavioral health practice experience

Front-office supervision or office-management experience

SimplePractice experience and familiarity with CPT-based scheduling

Schedule and compensation:

Full-time, in-office position

Ability to ensure office-support coverage Monday through Saturday

$22–$28 per hour based on experience

Growth opportunity in an expanding multidisciplinary practice

Apply through BambooHR with your resume. Please include a brief example of how you improved provider scheduling, reduced no-shows, or strengthened office operations.