Bilingual Contact Centre Agent

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Contact Centre Agent based in Canada.

We are seeking a customer-focused and bilingual professional to deliver high-quality support in a remote contact centre environment. In this role, you will assist customers in both English and French, responding to inquiries, resolving issues, and ensuring a positive service experience. You will use active listening, clear communication, and sound judgment to understand customer needs and provide accurate information. Working collaboratively with colleagues, you will contribute to efficient daily operations and consistent service standards. This opportunity is ideal for someone who enjoys helping people, handling a variety of customer interactions, and maintaining professionalism in a fast-paced environment. You will also have the chance to contribute to a global organization supporting complex services and solutions.