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Jobgether

Bilingual Customer Experience Representative

Canada

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hirly's read of this role

Seniority
Mid level
Country
CA
Work mode
Remote-friendly
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Customer Experience Representative based in Canada.

  • The Bilingual Customer Experience Representative plays a key role in delivering exceptional customer support across a range of product and service inquiries.
  • You will assist customers with technical troubleshooting, warranty support, pre-purchase questions, and product guidance.
  • The role is primarily phone-based, with additional support provided through digital channels when needed.
  • You will act as a customer advocate, identifying recurring issues and helping internal teams improve the customer experience.
  • Success requires strong communication, technical curiosity, organization, and the ability to manage a high volume of interactions.
  • You will receive ongoing training to expand your knowledge of mechanical and electronic consumer products and more advanced troubleshooting scenarios.
  • This is a full-time remote opportunity available across multiple Canadian provinces, with a Monday-to-Friday schedule and occasional weekend or holiday coverage as needed.
Original posting on Jobgether's site ↗

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