Business Analyst

Capgemini

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

we are looking for a mid-level BA (3–5 years of experience) to support the Program Manager who is managing an initiative with multiple moving pieces. The immediate need is operational, bringing structure, visibility, and organization to a complex and evolving delivery environment. This is not a traditional requirement only BA role at the start, the right candidate will be comfortable starting in a coordination heavy capacity and with the possibility of growing into a full BA responsibility over time. The program this BA would be joining has significant and ongoing scope creep as new items keep surfacing. The environment is fluid and the candidate must be able to adapt and keep things moving.

Your Profile

• •Insurance background (Policy focus): Policy administration experience preferred.
• •Process understanding: Able to dig into complex and ambiguous processes and work through them without losing momentum.
• •Process mapping. Able to document current state processes, identify gaps and define future state. Translate clear, actionable models for both business and technical audiences.
• •Process design: Able to build out workflows end to end, turning business needs into clear and workable processes.
• •Scope creep resilience: Comfortable when new items surface. Does not need a clean or stable scope to be effective.
• •Jira proficiency: Independently triages, organizes and maintains tickets without being directed.
• •Organizational skills: Manages multiple competing priorities and moving parts simultaneously with strong attention to detail.
• •Communication: Translates complexity and volume into clear, prioritized verbal and written updates that allow the Program Manager to make informed decisions quickly.
• •Proactive mindset: Spots gaps, raises flags early and keeps things moving without waiting to be told.
• •Adaptability: Shifts between coordination and analysis depending on what is needed day to day.
• •Stakeholder engagement: Builds relationships across business and technology, asks questions, and follows up independently.
• •Documentation: Produces structured and accurate meeting notes, action logs, and status summaries as a formal record of progress and decisions.
• •Core BA Skills** *(required but may not be heavily used at the start)*
• •Requirements elicitation, impact assessment, process analysis, user story development, functional documentation, Agile delivery.

What you’ll love

Empowered Careers with Purpose: Work on meaningful projects that use technology to solve real-world challenges.

Growth and Learning at Every Step: Access continuous learning through internal academies, certifications and mentorship.

Own your growth: Open access to digital learning platforms

About Capgemini

Capgemini (Footer)

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of

over 420,000 team members in more than 50 countries. We deliver end-toend services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.

At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome

and will be considered based on merit against the job and/or experience for the position.

Job Description

The role of a digital analyst involves analyzing and interpreting data from digital platforms to gain insights into user behavior, optimize performance, and inform data-driven decision-making

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