Business Analyst

About us

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.

We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.

The Business Analyst is responsible for supporting subject matter experts in development of user requirements, reviewing project deliverable and performing user acceptance testing. The Project Coordinator is also responsible for tracking project work to ensure compliance with identified timelines and scope and serves as the BA team lead for the Quality Assurance and Administrative Support Unit.

Key Responsibilities

Plan, organize, prioritize, and manage multiple initiatives across the project team.

Manages submission and tracking of system defects and change requests related to assigned system components.

Provides weekly reports indicating the status of pending reports to ensure statutory deadlines are met.

Manages work associated with addressing data quality records.

Reviews user requirements/user stories and functional specifications for system development, enhancements or configuration and supports associated system user acceptance testing, deployment, problem resolution, and end-user support activities.

Qualifications & Experience

7 years’ experience in developing business, functional and user requirements for IT systems.

7 years’ knowledge of business analysis process, principles, practices, and techniques.

Knowledge of software development lifecycle with focus on the user requirements and UAT.

Knowledge/experience relevant to Project Management needs.

Ability to establish and maintain effective working relationships.

Highly Desired – 2 years’ experience performing similar work in the Child Welfare or other Human Services Field.

Highly Desirable – IIBA certification

If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!

• Benefits at Itero Group
• At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

Health & Wellness : Medical (BC-BS), dental, and vision plans to suit your needs.

Paid Time Off : Generous PTO, paid holidays, and increasing PTO based on years of service.

Retirement Savings : 401(k) plan with company match and auto-enrollment.

Company-Paid Coverage : Short-term and long-term disability, life insurance, and AD&D insurance.

Additional Options : Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.

Perks : FSAs, HSAs, wellness programs, and more to enhance your work-life balance.

Join us and enjoy a benefits package designed with you in mind!

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.