Business Development Territory Manager

Job Overview:

Are you a relationship-builder who's passionate about connecting people to life-changing care? As a Business Development Territory Manager at Kolmac Integrated Behavioral Health and its subsidiaries ("Kolmac" or the "Company"), you'll play a critical role in building strong relationships with patients, families, referral sources, and the broader community — helping expand access to Kolmac's full range of behavioral health services. You'll drive strategic outreach, cultivate lasting partnerships, and collaborate closely with our operations teams to ensure seamless transitions to treatment and sustained referral growth across your territory. This role calls for a proactive, analytical, and highly collaborative professional with a proven background in behavioral health business development, ready to make a direct impact on our mission: delivering exceptional care to patients throughout the Mid-Atlantic.

Location: Philadelphia, PA

Schedule: Monday through Friday, 9 AM–5 PM, with occasional evenings and weekends as needed.

Pay Range: $110,000–$120,000, based on experience.

Essential Duties and Responsibilities:

Relationship Building & Referral Growth

Serve as a compassionate liaison to patients, families, and referral sources seeking treatment services

Build, maintain, and grow strategic partnerships with referral sources — including awareness organizations, hospitals, treatment centers, and clinical and medical professionals

Actively pursue new referral opportunities to drive regional growth and raise awareness of Kolmac's services

Foster long-term partnerships by keeping referral sources informed on Kolmac's services, treatment options, and admission processes

Serve as a liaison between referral sources and internal teams to resolve issues and ensure seamless patient transitions

Outreach & Community Engagement

Conduct presentations to promote Kolmac's programs and services to referral sources and community organizations

Represent Kolmac at trade shows, health fairs, marketing meetings, and public awareness events

Educate the community about Kolmac's integrated behavioral health model, ensuring alignment with its core values and service offerings

Strategy & Reporting

Assess patient access trends and develop strategies to drive census growth

Compile and analyze competitive data within your assigned region to identify new growth opportunities

Submit timely, accurate reports — including Salesforce data, expense reports, annual strategic plans, and monthly updates

Provide weekly schedules and regular updates to your supervisor

Continuously meet and exceed referral and relationship-building goals

Cross-Functional Collaboration

Act as a conduit between referral sources, Patient Engagement, and Kolmac facilities to coordinate treatment

Partner with Operations and the Business Development and Marketing teams to implement improvements and drive best practices

Maintain strict adherence to state and federal confidentiality regulations

Complete all required training in line with company policies and procedures

Take on additional duties as needed to support organizational goals

Qualifications — Education and Experience:

Required:

Prior business development experience within the substance use disorder and/or mental health treatment space — this is essential

Proven ability to build, manage, and grow a territory

Strong analytical skills, with the ability to use data to guide strategy and decisions

Excellent communication, negotiation, and relationship-building skills

Adaptable, solution-oriented approach to problem-solving

Valid driver's license and reliable transportation

Preferred:

Bachelor's degree in Marketing, Business Administration, Healthcare Management, or a related field

Knowledge of Medication-Assisted Treatment (MAT)

Experience with Salesforce CRM and Microsoft Office Suite

Familiarity with call center operations and best practices

Understanding of managed care systems — including provider networks, cost management, reimbursement models, care coordination, and regulatory compliance

• Direct Reports: No
• Expected Travel: 70%