Care Team Supervisor

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Care Team Supervisor, Personal Care Services

On-site, Field

Territory Coverage: Graham, Jacksboro, East Wichita Falls.

At Elara Caring, we believe the best care happens at home—where people feel most comfortable. That’s why our compassionate teams serve over 60,000 patients every day, right where they live. As a Care Team Supervisor , you’ll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients.

If you’re ready to lead with purpose and help others thrive, we’d love to have you on our team.

As the Care Team Supervisor , you’ll contribute to our success in the following ways:

Coordinate and schedule personal care services, including coverage for planned and unplanned absences

Maintain accurate client service records, plans of care, caregiver schedules, and required documentation

Review and manage service authorizations and contract-specific requirements

Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery

Support branch growth initiatives and operational planning efforts

Ensure ongoing compliance with all licensure, payer, contract, and regulatory standards

Provide guidance, coaching, and support to caregivers to promote performance and engagement

Ensure caregiver compliance with required trainings, certifications, health assessments, and in-services

Conduct caregiver orientations as required

Collaborate with payroll and timekeeping teams

Monitor daily service delivery to ensure adequate caregiver availability and coverage

Monitor systems to confirm authorizations align with scheduled services and Review utilization reports

Communicate professionally and effectively with caregivers, clients, case managers, and leadership

Represent Elara Caring in a professional and positive manner within the community

Perform additional duties and projects as assigned to support team and organizational success

What is Required?

High School Diploma or GED required

Sixty (60) college credit hours required an/or Two (2) years of supervisory experience required

Associate’s or Bachelor’s degree preferred

Experience working with elderly or disabled populations preferred

Five (5) years of experience in a fast-paced office or healthcare environment preferred

Working knowledge of Medicare/Medicaid and home care operations preferred

Strong computer proficiency and documentation skills

Excellent organizational and multitasking abilities

Professional verbal and written communication skills

Strong leadership, coaching, and motivational skills

Ability to thrive in a fast-paced, high-volume environment

Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, or Portuguese) may be required based on location

Reliable personal transportation and ability to travel locally and occasionally to support audits or operational needs

What We Offer:

A collaborative and supportive work environment

A meaningful opportunity to positively impact lives every day

Competitive compensation packages

Tuition reimbursement for full-time employees

Free continuing education opportunities for all team members

Clear paths for career growth and advancement

Comprehensive medical, dental, and vision insurance

401(K) with employer match

Generous paid time off, including holidays and family/pet bereavement

Pet insurance for your furry family members

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This is not a comprehensive list of all job responsibilities ; a full job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

#ElaraGA

Equal Employment Opportunity : We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.

Pay & Benefit Information : Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify : Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.