Case Worker - AOD

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters:

The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.

About the role:

As an AOD Case Worker, this is your opportunity to be the backbone of our daily service delivery - supporting efficient day to day service delivery and ensure that case workers provide case management, assessment and referral, education, and support in accordance with TSA and service guidelines. Provide support to the team ensuring services are provided within our Model of Care.

Reporting to the AOD Team Leader, this is a full-time permanent role based in Surry Hills, NSW. Salary is based on the SCHADS Award, Level 4.

How you will make an impact

Deliver high-quality person-centred services through education, interventions, assessments, group work, referrals and case management while ensuring continuous improvement and innovation in practice.

Develop, monitor and document individual treatment plans in line with case planning procedures while maintaining accurate records, data and reports.

Provide effective leadership and supervision to Case Workers, fostering reflective practice, capability building and team wellbeing while managing performance and recruitment needs.

Collaborate with internal and external services to maintain strong referral pathways and promote active client participation and feedback.

Represent the service through community engagement, presentations and participation in sector and network meetings to strengthen partnerships and support positive client outcomes.

​ What you will bring

Minimum diploma level qualification in AOD, community services or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service, and study/development

Relevant experience in supervising staff preferred

A current NSW Driver’s License

What We Offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.

Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.

Access to EAP and health & wellness initiatives incl Fitness Passport

Ongoing training and development opportunities that enhance on the job skills and proficiency.

Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

How to apply

Be part of a team making a real difference. Your knowledge, lived experience, and leadership can help transform services for people across NSW. Please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.