Central Processing Specialist I/II

Description

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.

Weekly Working Hours: 40

As ATM Central Processing Specialist:

• •Board and process all ATM related claims.
• •Maintain a working knowledge of Visa and Star's claim regulations, Federal Regulation E and Z, and the Bank's policies and procedures resolving disputed transactions.
• •Make outbound phone calls to customers in order to verify ATM transactions.
• •Independently provide technical and analytical support to various departments and branches.
• •Performs ATM settlement and research.
• •Participates in other special projects and performs other job-related duties.

Requirements

Must be detail oriented to ensure all facts have been discovered and effects of recommendations have been identified. Must maintain confidentiality of data and individuals opening claims.

Two-to-three years’ progressive experience in banking operations desired. Must possess strong PC and math skills with a working knowledge of TS, Excel and Word software. Strong analytical, communication and organizational skills are required.

EOE

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