Certified Recovery Specialist (CRS) (FT, Day, 7am-7:30pm, every other weekend)

We’re not just behavioral health people—we’re crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

+$2/hr -> Monday-Thursday Nights

+$3/hr -> Friday-Sunday Nights

+$2/hr -> Saturday-Sunday Days

What You'll Do:

The Certified Recovery Specialist (CRS) provides vital peer support to individuals navigating their recovery journey, demonstrating through personal experience that recovery is both desirable and achievable. This role collaborates with a multidisciplinary team to address the unique treatment and recovery needs of each individual, fostering an environment of empowerment and hope.

Peer Support and Advocacy:

Actively facilitate or co-facilitate group and individual recovery sessions, offering guidance and encouragement throughout the treatment process.

Serve as an advocate for individuals, helping them navigate the challenges of recovery with the support of crisis management plans.

Therapeutic Alliance and Crisis Intervention:

Work to minimize the use of seclusion and restraint by building strong, trust-based therapeutic relationships and practicing trauma-informed care.

Utilize de-escalation techniques to manage potential conflicts and communicate effectively during crisis situations, ensuring the safety and well-being of all involved.

Resource Coordination:

Demonstrate knowledge of community resources and assist individuals in accessing services that meet their specific recovery needs.

Implement an understanding of multiple recovery paths, promoting each as a viable option based on the individual’s circumstances.

Substance Use and Addiction Knowledge:

Identify signs and symptoms of substance use, intoxication, tolerance, withdrawal, and overdose, using this knowledge to provide informed support.

Demonstrate a thorough understanding of addiction models and the impact of substance use on the brain, incorporating this knowledge into recovery strategies.

Collaborative Care and Documentation:

Work closely with a multidisciplinary team, ensuring a cohesive approach to treatment and recovery.

Accurately document all encounters with individuals in the Electronic Health Record (EHR), maintaining a clear and compliant record of services provided.

Personal Experience and Support:

Encourage and support individuals by sharing personal recovery experiences, using appropriate self-disclosure to build trust and inspire hope.

Perform additional duties as assigned to contribute to the overall success of the recovery program.

What You'll Bring:

High School Diploma or equivalent required

Certified as a Certified Recovery Specialist with Pennsylvania Certification Board and must maintain registration throughout employment

Must be able to perform Safe Clinch restraint techniques

Basic computer literacy, including the ability to document in an Electronic Health Record (EHR)

BLS (Basic Life Support) must be obtained within seven days of hire

Must be able to pass the following background checks

Child Abuse Clearance

FBI Criminal Background Check

Pennsylvania State Police Criminal Record Check

Medical screenings (Physical, TB, and Drug test)

The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment

Physical Requirements

Safely perform physical interventions (e.g., standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight)

Lift, push, pull, or carry up to 50 lbs. occasionally

Tolerate prolonged walking, standing, and observation in a fast-paced environment

Work with individuals who may exhibit agitation, aggression, or unpredictable behavior

It would be great if you had:

Additional certification as a Certified Peer Specialist with the Pennsylvania Certification Board

Understanding of WRAP (Wellness Recover Action Plan)

Knowledge of evidence-based/person-centered skillsets, such as Motivational Interviewing, Trauma Informed Care, Verbal De-escalation, and Person-centered language

What We Offer:

Full-time only:

Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity

CHS pays for Basic Life, AD&D, Short and Long-Term Disability

Voluntary Life insurance option for employees and their families

Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)

Flexible Spending Accounts (health care and dependent care)

401k company match after 6 months (50% of deferrals up to 6% of compensation)

Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support

After 90 days, you are auto enrolled in the 401k Plan

Connections Health Solutions is proud to be a Second Chance Employer.

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Recruitment Fraud Warning

Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.

Please note:

Official communications come only from an email address ending in @connectionshs.com .

We will never extend an offer without completing our formal interview process.

We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process.

If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact [email protected] to verify its authenticity before responding.