CFSS Consultation Coordinator

Description

Pinnacle Services is seeking a CFSS Consultation Coordinator to work with the Minnesota Health Care Programs (MHCP) provider that supports people receiving CFSS. Pinnacle Services offers a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies, and our consumers are located primarily in the metro area. We are seeking someone who enjoys a variety from day to day and enjoys having a diverse array of clients. This role would be a great fit for someone who has strong independent skills while managing their caseloads, someone who works well on a team, enjoys consulting and collaborating with others, then returning to their independent tasks would succeed in this role.

A consultation services provider is accountable for the following:

• •Provides education to help people make informed decisions about how to meet their needs using CFSS.
• •Helps people write their service delivery plan, if desired.
• •Reviews service delivery plans.
• •Offers guidance about whether CFSS service delivery plans are complete and only contain covered services.
• •Provides ongoing support as needed.

All consultation services providers are responsible to:

• •Educate the person served about CFSS.
• •Educate the person served about the agency model and budget model.
• •Help the person served write their CFSS service delivery plan, to the extent the person served desires.
• •Review the CFSS service delivery plan and submit it to the lead agency for approval.
• •Offer guidance to the person served on whether the CFSS service delivery plan is complete and only contains covered services.
• •Provide the person served with a list of CFSS provider agencies (if the person chooses the agency model) or FMS providers (if the person is purchasing goods and services and/or chooses the budget model).
• •Respond to questions from the person served throughout the year.
• •Help the person served change their service delivery plan, model and/or providers, if applicable (refer to CFSS Manual – PCA/CFSS service changes overview).
• •Complete a semi-annual review if the person served does not have a case manager/care coordinator and their spouse or parent (if a minor) serves as their worker.
• •Help DHS with surveys and data collection, at DHS’ request.
• •Document complaints they receive and provide them to DHS upon request.
• •Review their complaint policy annually.
• •Have policies and procedures to meet the needs of culturally diverse people receiving services.
• •Share information from DHS (e.g., policy clarifications or changes) with the people they serve when requested by DHS.
• •Comply with all the specific requirements listed below, as applicable.

Company Perks:

• •Training Program - up to 30 days, once training has been completed and an approval by the direct supervisor is given, then the position moves to fully remote.
• •Health Insurance
• •Dental Insurance
• •Vision Insurance
• •Life Insurance
• •Short Term Disability
• •Voluntary Life Insurance
• •MN Paid Leave
• •Flexible Spending Account
• •Paid Time Off
• •7 Holidays
• •401K - Eligible to contribute the 1st quarter after 6 months of employment
• •Animal Friendly Corporate Office
• •Professional Growth Opportunities
• •Employee Recognition Programs
• •Flexible Schedules
• •Team Atmosphere
• •MSSA membership & paid CEUs
• •Licensing supervision
• •Flex-time available after the first 90 days.

Requirements

All employees working directly with persons served must:

• •Be age 18 or older.
• •Successfully pass a background study.
• •Meet the education requirements listed in the lead employee education section or meet the education substitution described in the following section:

Have a bachelor’s degree or higher in one of the following fields:

• •Occupational therapist
• •Occupational therapy assistant
• •Physical therapist
• •Physical therapy assistant
• •Psychologist
• •Social worker
• •Speech-language pathologist or audiologist
• •Professional recreation staff
• •Professional dietitian
• •Psychology
• •Sociology
• •Counseling
• •Special education
• •Rehabilitation counseling
• •Other human services fields

Education substitution:

Staff working directly with people but not as the lead employee can substitute one of the following for a bachelor’s degree:

• •One year of full-time experience providing direct services to people with disabilities or people older than age 65.
• •One year of full-time experience coordinating or directing services for people with disabilities or people older than age 65, including self-directed services.
• •Experience coordinating their own services.