Change Manager

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Does

As a Change Manager, you will be responsible for managing and ensuring successful implementation of change initiatives.

The role will require working with cross-functional teams to ensure that they are ready and enabled to adopt the changes, while minimizing impact to business and operations to achieve business objectives

This involves end-to-end change management:

Change Strategy & Planning: Develop and implement change management plan aligned with launch timelines while ensuring readiness across stakeholders

Change Impact Assessment: Identify and manage the impact of the changes to the people, process and technology

Organizational Changes: Ensure that the organizational structure is aligned and sufficient resources are available to operationalize the change

Process Documentation: Ensure that process changes are agreed and properly documented.

Training: Identify training needs based on current skills and knowledge of the users and develop programs to build the capabilities required to navigate the change

Communication & Engagement: Develop clear and consistent messages across the stakeholders. Ensure that the stakeholders are informed, engaged and supported throughout the change process

Data Migration: Ensure that business can operate using migrated data

Change Readiness Assessment: Ensure that the organization understands the changes and ready to accept them

Adoption & Operationalization: Ensure the operationalization of the change from Go Live to transition to operations

Displays

Strong Communication Skills: Ability to clearly communicate complex changes to various stakeholders

Leadership and Influence: Ability to lead cross-functional teams, influencing stakeholders to embrace change while building relationships

Problem solving and critical thinking: Proactive in identifying issues and risk, and ability to develop mitigations to address obstacles to launch readiness

Project Management skills: Strong organizational skills and ability to manage multiple projects and stakeholders

Collaboration and teamwork: Ability to collaborate across multiple functions to achieve business outcomes

Delivers

Successful launches: Ensure seamless transitions and maximize outcomes for every capability, service and product launches, with minimal disruption and a high level of stakeholder engagement and satisfaction

Stakeholder Readiness: Deliver measurable improvements in stakeholder readiness with the execution of the change management plan

Adoption and Engagement: Achieve high levels of employee adoption and engagement with the new processes, systems, or technologies introduced at launch, ensuring a positive impact

Risk Mitigation: Minimize launch-related risks through proactive risk management, ensuring that potential issues are identified and addressed early, leading to smooth transition

QUALIFICATIONS

Bachelor's degree in Business Administration, Organizational Development, or a related field

Certified Change Management Professional (CCMP) or Prosci Change Management Certification is a plus

Master's degree is an advantage

Minimum of 6 years experience in change management, project management or organizational development, with at least 3 years focusing on ensuring launch readiness or transitions of major launches

Proven experience managing cross-functional teams and working with senior leadership

Strong understanding of change management methodologies and tools

Excellent interpersonal and communication skills, both written and verbal.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package