Chrome Customer Success Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Chrome Customer Success Analyst based in United States.

• As a Chrome Customer Success Analyst, you will play a key role in retaining and growing a portfolio of SMB customers.
• You will analyze customer usage, account health, renewal trends, and business outcomes to identify risks and opportunities.
• Working closely with Customer Success, Sales, Finance, Legal, and Revenue Operations teams, you will help drive timely and effective renewals.
• Your work will directly support customer retention, revenue growth, and long-term account value.
• The role combines data analysis, customer engagement, commercial awareness, and process improvement in a virtual-first environment.
• You will also contribute to automation, scalable customer success practices, and initiatives that improve team efficiency.
• This is an opportunity to build expertise in customer lifecycle management while making a measurable impact on business performance.