Claims Total Loss Claims Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Claims Total Loss Claims Representative based in the United States.

• This role focuses on evaluating and resolving complex physical damage total loss claims across a broad range of vehicles and equipment.
• You will manage claims from evaluation through negotiation and resolution while balancing accuracy, compliance, efficiency, and customer satisfaction.
• The position involves regular communication with vehicle owners and lienholders to move claims forward and reach appropriate settlements.
• You will also oversee salvage-related activities, including owner-retained and theft-related salvage processes.
• Success requires sound judgment, strong communication skills, attention to detail, and the ability to interpret insurance procedures and regulations.
• The role is based in a professional office environment with occasional travel for investigations, meetings, conferences, and training.
• It also provides opportunities to strengthen insurance expertise through ongoing training and professional development.