Client Service Coordinator - Occupational Health

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• Location: Marion, IL
• Shift: Mon-Fri, 8:00am-4:30pm (on call as needed)
• Time Type: Full-Time
• Facility/Clinic Name: Urgent Care/Work Care

• Position Summary
• •Responsible for providing administrative support, serving as the main resource for organization of client services for occupational health program. Oversees client protocols and assists employers with on-site occupational health services.

• Education
• •Associates degree required, or
• •High School diploma or equivalent with 3 years of experience working in a medical or healthcare environment

• Licenses and Certification
• •DOT/BAT Trainer and Collector Certified

• Experience and Skills
• •Technical Experience: 3-5 years healthcare experience

• Role Specific Responsibilities
• •Serves as the main resource for on-site client services.
• •Assists manager in achieving strategic performance goals and financial performance.
• •Coordinates on-site scheduling for occupational health clients; Establish and set schedules according to client needs of all Occupation Med Tech staff.
• •Devise forms for department and update existing forms in use.
• •Assists department manager with networking events by updating client data base preparing marketing packets, written correspondence and surveys
• •Monitor on a weekly basis list of targeted businesses.
• •Update clients regarding occupational health service lines
• •Collaborate with department manager to expand client base and improve services.
• •Oversees client protocols and assists employers/client as needed.
• •Manages random consortium for employers and generates notification letters per DOT standards.
• •Prepares and organizes employer health fair agendas and materials.
• •Assists with quotes and proposals for services as directed by manager
• •Maintains database of targeted businesses to market services.
• •Collaborates with other departments as needed.
• •Coordinate requests to assist an improvement and expansion of program.
• •Track patient/client satisfaction through client service calls, surveys and resolve serve matters.
• •Completes department audits weekly and is responsible for assisting with meeting all compliance and regulatory standards.

Compensation (Commensurate with experience):

$21.42 To

$33.2 To access our Benefits Guide/Plan Information, please click the link below:

http://www.sih.net/careers/benefits