Client Services Lead

Job Title

Client Services Lead Job Description Summary

The PDS Client Services Lead is responsible for driving revenue growth, client acquisition, and market positioning of Project & Development Services (PDS) across the Czech market. The role combines strategic business development, key account management, and close collaboration with delivery teams to convert opportunities into profitable projects across sectors including office, industrial and retail. Job Description

Key Responsibilities

Business Development

- Identify, originate, and convert new business opportunities across core services:

Design & Build (D&B)

Project Management

Building Consultancy

- Maintain a strong pipeline of qualified opportunities with clear conversion targets.

- Lead the creation of client pitches and proposals with the support of the PDS Senior Leadership.

Client Relationship Management

Manage relationships with key clients, including corporate occupiers and local developers & investors.

Cross-sell PDS services alongside other C&W business lines (Capital Markets, Agency, Asset Services)

Internal Collaboration

Work closely with the PDS delivery teams to ensure transition from sales to execution.

Collaborate with regional PDS Sales Team, including regular reporting into the EMEA PDS Head of Sales

Financial Performance

Own sales targets (revenue, margin, pipeline) for PDS Czech

Monitor performance against KPIs and adjust strategy as required

Ensure disciplined CRM usage (Engage/Salesforce)

Key Requirements

Experience & Skills

Proven track record in business development and sales within consultancy environment (real estate optimal)

Strong network within the Czech real estate and development market

Entrepreneurial mindset with a proactive, results-driven approach

Solid knowledge of MS Office tools, particularly PowerPoint and Excel, CRM tools.

Solid understanding of construction, fit-out, or development processes

Ability to translate technical services into client value propositions

Fluent Czech and English

Strong presentation and client-facing skills

Success Measures

Achievement of annual revenue and pipeline targets

Growth of new client accounts and repeat business rate

Conversion rate of opportunities to secured projects

Contribution to overall market share growth in Czech PDS sector

Reporting Line

Reports to: Head of PDS Czech

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

INCO: “Cushman & Wakefield”