Jobgether
Cloud Desktop Support Technician, 3rd Shift
Brazil
Get past the screening software and onto a recruiter's desk
hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.
- Keywords matched to this posting
- Fit score before you apply
- Cover letter included
Matched against 2.4M live jobs from 200,000+ employers in 200+ countries.
Tailor my resume for this job →Apply from your AI assistant
Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.
Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.
hirly's read of this role
- Role family
- Customer support
- Seniority
- Mid level
- Country
- BR
- Work mode
- Remote-friendly
- First seen by hirly
- 2 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Cloud Desktop Support Technician, 3rd Shift based in Brazil.
- This role is an opportunity to support and maintain complex cloud and hybrid IT environments while serving as an escalation point for challenging technical issues.
- You’ll work across Microsoft Azure, VMware vSphere, Windows, Linux, networking, security, and monitoring platforms.
- The position combines hands-on troubleshooting with automation, operational improvement, and customer-facing technical support.
- You’ll investigate incidents, resolve escalations, manage infrastructure configurations, and help prevent recurring problems through data-driven analysis.
- You’ll also mentor junior technicians and collaborate with Tier 2/3 specialists and cross-functional teams on complex issues and projects.
- Working directly with clients, you’ll translate technical problems and solutions into clear, business-focused communication.
- The role follows a 3rd-shift schedule from Sunday through Wednesday, with consistent working hours and a remote LATAM environment.
Similar jobs
- IT Support Technician (f/m/d)Awin · São Paulo, São Paulo, BrazilFirst seen yesterdayremote
- Customer Support TechnicianInfobip · Curitiba (Brazil)First seen 5d ago
- Customer Support Technician II (T2)Amat · Chandler,AZFirst seen today
- IT Support Technician - Bristol & HPC SiteCapgemini Engineering · Bristol, GBFirst seen today
- IT Support Technician - Richmond Hill, GASgadental · Richmond Hill, GAFirst seen today
Want this one?
Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.
Tailor my resume for this job