Club Receptionist - Soho House Istanbul

We are looking for Club Receptionist with the qualifications below:

A complete understanding and ability to provide the service delivery expected Soho House members and by guests

Ability to work well under the pressure of coordinating many requests at any given time

Being approachable and reliable

Ability to be flexible as the job changes

Ability to work flexible hours, including weekends, holidays if necessary

Spoken and written fluency in English and in Turkish

JOB DESCRIPTION

Responsibility for the care of club private members throughout their visit

To use own initiative and to personally take any action appropriate to deliver a first class service

Responsibility for private member’s check-in control, concierge duties and check-out

To meet, greet and bid farewell to all private members – with a smile and making eye contact

To escort private member guests to related place whenever possible

Fully understand and operate the telephone systems

Fully understand and operate the club private membership system

Accountable for the Club Reception cash handling issues

To have a basic knowledge of the surrounding area in order to assist guests with their queries