Collections Specialist

Position Summary:

We are seeking a motivated and detail-oriented Collection Specialist to join our team at our corporate office in Raleigh. The ideal candidate will have a background in Finance, Accounting or Economics.

Why Work for CaptiveAire?

Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems.

Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

Mission: to provide the highest quality products and service to our users at the lowest possible price

Strong commitment to the development of our employees.

Responsibilities:

Monitor and manage assigned accounts to ensure timely payment of outstanding customer invoices

Contact customers to follow up on overdue balances

Investigate and resolve billing discrepancies and payment issues

Update account stats records and collection efforts in internal systems

Report on collection activity and accounts receivable status

Collaborate with internal teams to resolve account issues

Qualifications

Bachelor’s degree in finance, accounting or economics preferred

Recent graduate, customer service, retail or up to 1 year of relevant experience considered

Experience with filing notices and liens on past due projects preferred

Strong analytical and problem-solving skills

Knowledge of billing procedures and collection techniques preferred

Working knowledge of MS office products, Microsoft D365 a plus

Ability to work in a fast-paced work environment with high volume workload

Excellent written and verbal communication skills

Problem-solving skills

High level of attention to detail and organizational skills

THIS IS NOT A REMOTE ROLE

Benefits:

Medical, dental and vision insurance

Disability & life insurance based upon election of medical insurance

401k with employer match

Paid holidays

Paid time off (PTO) based upon tenure

Flexible spending account (FSA)

Salary:

Competitive base salary with monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.

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