Compliance Coordinator

Description

The Compliance Coordinator works in partnership with the department leaders to ensure the services provided fall within state requirements and follow each persons served Individual Support Plan (ISP) or Person Centered Support Plan (PCSP). The Compliance Coordinator is responsible for ensuring that all required documentation for each person served on the caseload is current, complete, and accurate.

Daily review of direct care service notes to ensure completion for billing/reimbursement

Follow up with Residential Coordinator to ensure corrections, missing notes, etc. are done within expected timeframes

Prepare billing records as assigned.

Represent Easter Seals at ISP and COS meetings

Ensure annual reviews of the Individual Service Plans (ISP) are completed.

Update electronic and paper systems with current ISPs and PCSPs and other pertinent information within 30 days of changes

Update persons served Health Passport as required

Ensure the Annual ISP packet is completed and uploaded to InfoServ

Ensure each person served has current & signed Release of Information, Consents, and Medical Consult forms

Ensure all annual assessments are completed as required and are uploaded to InfoServ

Ensure a quarterly psychiatric review is completed for persons served and uploaded to InfoServ

Schedule non-emergency medical appointments and psychiatric appointments, and communicate to Residential Coordinator for staffing purposes

Communicate to the Nursing department any other pertinent medical follow-up information

Enter medical appointment information in InfoServ.

Ensure medical appointment follow-up recommendations are scheduled per the medical consult form

Ensure approved Cost Plans are accurate and communicate necessary changes to the ISC/SC and DDA plans review department immediately

Align the Service Plan, ISP, and Cost Plan to ensure that services are approved and plans are implemented

Work with Residential Coordinators to obtain any missing or incomplete documentation

Write monthly reviews for those assigned

Submit monthly reviews to the appropriate ISC, state case manager, or Service Coordinator

Offer the Annual Member Satisfaction Survey to all members and/or families during the annual ISP meeting

Assign training specifics to the applicable staff within appropriate timeframes

Deactivate members and employees in InfoServ when they are separated from the agency

Serve as the liaison between member, family and Easter Seals

Other duties as assigned by management, which may include providing direct care in programs as needed.

QUALIFICATIONS:

Requirements

An Associate’s Degree or equivalent experience

Ability to demonstrate exceptional oral and written communication skills

Must possess exceptional skills in Outlook, Excel, Word, and other electronic systems

Ability to demonstrate exceptional skills in handling multiple tasks and prioritizing each in order to meet stringent deadlines

3-5 years’ experience working with people with intellectual and developmental disability is preferred

Experience working with the DDA or MCO systems is preferred

Ability to spend majority of the day working at a computer