Coord Scheduling

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-23578

Facility:

LOC0001 - 55 Fogg Road55 Fogg Road
Weymouth, MA 02190


Department Name:

SSH Perinatology

Status:

Full time

Budgeted Hours:

40

Shift:

Day (United States of America)

Under the direction of the Practice Manager, is responsible for patient scheduling, pre–registration , insurance authorization and precertification for the scheduled services.

Compensation Pay Range:

$22.20 - $31.75

ESSENTIAL FUNCTIONS

1 - Books appointments for services at South Shore Hospital (SSH). Booking may be done with the patient, physician or physician staff and may be done by telephone or fax.

a - Is able to re-schedule/cancel patients in the computer, if required.

b - Will insure that patient has an understanding of test and any preps that are necessary.

c - Is efficient using PICIS OR Manager

d - Schedules for most departments within the hospital according to hospital standards.

e - Schedule off site appointments for wound clinic, Stetson and 780 Main treatment rooms.

f - Pre register all patients for scheduled appointments

g - Able to run and work off of applicable reports.

h - Provide quality customer service to internal and external customers.

2 - Responsible for all pre-certification,eligibility and verification of benefits on all accounts.

a - Insures that all accounts are processed with less than 5 denials per year.

b - Can follow downtime process effectively.

c - Retrieves authorizations as necessary

d - Interacts with provider office/insurance companies for the authorization process

e - Verifies all insurance eligibility according to hospital standard

3 - Can register meeting the department standard of 98% accuracy rate.

a - Verify demographic information on all patients

b - Pre register all patients that call for scheduled appointments

c - Ensure that all necessary information is obtained from the patient

4 - Technology – Embraces technological solutions to work processes and practices.

a - Able to function using department computer programs.

b - Able to function and have a complete understanding of computer downtime process.

c - Able to review and analyze NEHEN and Passport programs.

d - Manage own API system.

e - Able to utilize the phone system, including VERA system.

5 - Safety Awareness – Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment.

a - Adheres to patient identification policies/procedures.

b - Adheres to universal precautions and respiratory etiquette guidelines.

c - Understands individual roles/responsibilities during hospital codes (e.g. Code Disaster, Code Red).

JOB REQUIREMENTS

Minimum Education - Preferred

• Associates degree preferred.
• Life experiences considered

Minimum Work Experience

2-5 years experience in Patient Registration, Billing dept., Scheduling dept., or MD offices.

Required additional Knowledge, and Abilities

• Knowledge of medical terminology.
• Telephone experience required.
• Strong Computer Skills
• Customer Service experience required.
• Insurance Third party requirements.
• Ability to work under pressure.
• Works independently/make decisions on their own.
• Can function as part of a team.

Monday, Wednesday, Thursday, Friday 6:30-5:00

Responsibilities if Required:

Education if Required:

License/Registration/Certification Requirements: