Coordinator, Clinical Support

Position Title:

Coordinator, Clinical Support

Job Description:

• POSITION TITLE: Coordinator, Clinical Support
• STATUS: Part-Time
• DEPARTMENT: Center for Student Wellness and Support
• DIVISION: Student Development
• CLASSIFICATION: Non-Exempt
• UNION: Non-union
• REPORTS TO: Director of Center for Student Wellness and Support
• PLACEMENT: Professional, Grade H09
• HIRING RANGE: $29.15 - $32.80

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.
• POSITION SUMMARY

• Under the direct supervision of the Director of Center for Student Wellness and Support, the Clinical Support
• Coordinator provides direct mental health counseling, comprehensive care coordination, and basic
• needs support to ensure student success. This integrated role manages an individual counseling
• caseload, intervenes during mental health crises, and oversees essential social support services,
• including the Wolves Essentials Pantry and micro-pantries. Additionally, the Coordinator plays a vital
• role in developing wellness programming, building community referral networks, and empowering
• students through tailored action plans. Flexibility for occasional evenings, weekends, and travel
• between campuses is required.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES

• 1. Carry a caseload of individual clients, providing mental health counseling and crisis intervention.
• 2. Develop and maintain treatment plans, assess progress, and ensure continuity of care for all clients.
• 3. Meet with students to evaluate situations, assess needs, and create action plans that integrate counseling and care coordination.
• 4. Document counseling sessions and care coordination outcomes in compliance with legal and ethical standards.
• 5. Assist with CARE Reports and in the daily operations of the Wolves Essentials Pantry and micro-
• pantries, ensuring equitable access to food, clothing, hygiene products, etc. while promoting the
• utilization of these services
• 6. Co-develop and maintain a network of on-campus support, community-based agencies, programs, and workshops that support student success, including but not limited to: local/regional mental health and social services agencies, shelter and emergency housing, medical and insurance assistance, food pantries, and other social supports.
• 7. Assist in developing and implementing ongoing programming, workshops, groups, educational outreaches relating to emotional wellness and resource availability, and psychoeducation directed toward students and adult education services.
• 8. Participate in responding to immediate students’ crisis by traveling to student crisis on campus, providing immediate assessment of crisis, and enacting crisis management protocols.
• 9. Conduct assessment and prepare monthly/semester/annual reports on case management activities, including but not limited to trends, data analysis, and program evaluations.
• 10. Assist in consultation and training faculty and staff, as needed, to increase awareness on how to manage a student in distress and other topics relating to mental health advocacy.
• 11. Identify and participate in on-going professional development, maintain compliance with licensure requirements, and complete any mandated training identified by the college.
• 12. Perform related duties as assigned, in compliance with college policy and procedure.

MINIMUM QUALIFICATIONS

• 1. Master’s degree in social work or counseling.
• 2. Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) or Licensed Professional Counselor (LPC) in the State of Illinois.
• 3. Two (2) years of experience working with clients/students in conducting case management, individual counseling, and crisis intervention in a support team approach environment.
• 4. Knowledge of related sexual violence, domestic violence, mental health, and disability laws.
• 5. Excellent written, oral, and interpersonal communication skills and ability to work as a part of a team.
• 6. Demonstrate a commitment to fostering an inclusive and supportive environment for all students, with a particular focus on addressing barriers faced by historically underserved and marginalized groups.
• 7. Demonstrated ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• 8. Proficient in Word, Outlook and Excel with ability to learn specific software such as Maxient, Navigate, Titanium, and Ellucian Colleague.
• 9. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.
• 10. Demonstrated commitment to the college’s core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality.

PREFERRED QUALIFICATIONS

• 1. Experience at the community college or university counseling center.
• 2. Experience working with more severe psychopathology.
• 3. Working knowledge of social service agencies and Medicaid eligibility and enrollment.
• 4. Experience in providing counseling/case management services via remote methods, such as video or phone.
• 5. Focus on being student-centered with a passion for student life and associated best practices in the context of higher education.
• 6. Maintains own professional liability/malpractice insurance.
• 7. English and Spanish verbal and written communication proficiency.
• 8. Demonstrated multicultural competence.

PHYSICAL DEMANDS

• 1. Normal office physical demands.
• 2. Ability to travel and work between campus locations.
• 3. Ability to work weekend hours as needed.

WORKING CONDITIONS

1. Duties are performed indoors in the usual office and/or outdoor environment.

BENEFITS

Click on the link for information about JJC's Benefits: Non-Union Support Staff, Professional, Administrative

PENDING BOARD APPROVAL

Full Time/Part Time:

Part time Union (If Applicable):

Scheduled Hours:

20