Corporate Training Specialist

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee’s best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.

Reports to: Corporate Training Manager

Salary: $50,000 per year

This position requires you to be in-office

Position Summary

The Training Specialist is responsible for coordinating, facilitating, and supporting training programs that assist with employee onboarding, performance improvement, and operational consistency within the Operations Department. This role delivers group and individual training, supports employee learning, maintains training materials and records, administers assigned training through the company’s learning management system, and assists the Corporate Training Manager with training content, digital learning resources, and program updates subject to manager review and approval.

Key Responsibilities

The following duties represent the essential functions of this role. They are intended to describe the general nature of the position and may change based on business needs. Employees may be required to perform additional duties as assigned.

Identify training needs and collaborate with the Corporate Training Manager to support training plans, schedules, and learning priorities

Coordinate and deliver training programs for new hires, existing employees, and internal department transfers

Assist the Corporate Training Manager with the design, development, and update of training program content, subject to manager review and approval

Facilitate group and individual training sessions focused on operational processes, procedures, systems, workflows, and job-specific responsibilities

Deliver training in accordance with the format, standards, expectations, and delivery methods established by the Corporate Training Manager

Monitor employee progress during onboarding and training periods to identify coaching needs, knowledge gaps, and development opportunities

Support the ongoing development of Operations employees by reinforcing skills, operational knowledge, best practices, and role expectations

Assist the Corporate Training Manager with creating, maintaining, and updating training materials, job aids, presentations, guides, digital learning content, e-learning resources, instructional videos, and interactive learning resources

Administer assigned training programs through the company’s learning management system, Reach 360, including course assignments, learner tracking, completion monitoring, and training records

Apply adult-learning principles and adapt training content, facilitation methods, and instructional approaches to support different learning styles

Assist with the implementation and communication of new or revised policies, procedures, operational workflows, and training materials as approved by the Corporate Training Manager

Provide coaching, guidance, and support to employees throughout the training and development process

Maintain training records, documentation, schedules, learner completion information, and employee development materials

Partner with Human Resources and Information Technology to support assigned training initiatives, system updates, employee learning needs, and training-related processes

Identify opportunities to improve training materials, content delivery methods, employee engagement, and learning resources, and share recommendations with the Corporate Training Manager

Maintain confidentiality of employee, training, performance, operational, and company information

Maintain and project the company's professional reputation

Perform other duties as assigned

Education & Experience

High school diploma or GED required

Associate degree or higher in Business, Education, Human Resources, Training and Development, Communications, Operations, or related field preferred

Equivalent professional training, instructional, or operational experience may be considered in lieu of formal education

Experience delivering, coordinating, or facilitating training programs preferred

Experience assisting with training materials, digital learning content, e-learning resources, instructional videos, presentations, guides, or interactive learning resources preferred

Experience administering training assignments, learner tracking, completion monitoring, or training records through a learning management system preferred

Reach 360 experience preferred

Knowledge of adult-learning principles and the ability to adapt training content and instructional methods to different learning styles preferred

Ability to interpret policies, procedures, manuals, operational documentation, and training materials required

Proficiency with Microsoft Office applications and presentation software required

Canva experience preferred

Experience in logistics, transportation, operations, or related business environments preferred

Strong communication, presentation, organization, coaching, documentation, and employee-support skills required

Ability to manage multiple priorities, training schedules, deadlines, and employee learning needs in a fast-paced environment required

Core Competencies

Training delivery and facilitation

Employee coaching and learning support

Training documentation and LMS administration

Digital and e-learning content support

Communication and presentation skills

Organization, adaptability, and attention to detail

Mega Awesome Perks:

35% commission *change to current role*

Medical, dental, vision, and life and disability insurance

401(K) matching

Birthday celebrations

Health and wellness initiative including gym membership

Annual parties

PTO and Flex holidays

Company sponsored outings

Physical & Cognitive Requirements

The following requirements are representative of those needed to perform essential job functions. Reasonable accommodations may be made.

Physical Requirements

Ability to see, hear, and communicate clearly

Ability to use hands and fingers for computer, phone, and presentation tasks

Ability to facilitate training sessions and interact with employees in group and individual settings

Ability to operate a computer, presentation equipment, and standard office equipment

Ability to work at a computer workstation for extended periods

Cognitive Requirements

Reading comprehension

Written and verbal communication

Analytical thinking

Problem-solving

Judgment and decision-making

Attention to detail

Ability to manage multiple priorities

Ability to assess employee learning needs and training progress

Ability to interpret policies, procedures, manuals, operational documentation, training materials, learner records, and employee development information

Ability to learn, retain, and apply company policies, operational procedures, training standards, LMS procedures, and department expectations

Work Environment

Office-based position

Works independently and collaboratively with employees, managers, Human Resources, Information Technology, and the Corporate Training Manager

Frequent verbal, virtual, electronic, and face-to-face communication with new hires, existing employees, managers, Human Resources, and Information Technology

Regular use of computers, Rea