Correctional Case Manager

Agency

Adult Correction

Division

COO - OPS - Institutions Operations

Job Classification Title

Correctional Case Manager (S)

Position Number

60058368

Grade

NC07

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Knowledge Skills and Abilities/Management Preferences

This position is located at Pamlico Correctional Institution in Bayboro, NC. This

is a medium custody facility housing approximately 575 male offenders. Reporting to a Correctional Programs

Supervisor this position is responsible for carrying a caseload of offenders, which involves supportive

counseling, conducting assessments, developing case plans, answering and following up on offender

questions and problems.

Knowledge Skills and Abilities/Management Preferences

Salary Grade: $37,377-$65,408

Anticipated Vacancy Date: 10/16/2026

The Posting Will Close At 11:59 P.M. The Night Before The End Date

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• •Providing recommendations to the classification committee.
• •Assisting in coordinating major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education or recreation.
• •Planning and coordinating transition (re-entry) prior to parole or release into the community.
• •Documented knowledge of supportive counseling techniques.

State Benefits Information:

The State of North Carolina offers a comprehensive benefits package including:

• •Health Insurance options
• •Retirement Plans
• •NC Flex Supplemental Benefits Paid Vacation, Sick, and Community Service Leave
• •Paid Parental Leave

Visit the State Benefits website for additional information.

This is a certified position, and employees may be subject to assist in any certified capacity as needed, which

includes Custody and Administrative Services. This is a full-time position (40 hours per week) with State Benefits.

To be considered for a Correctional Case Manager position,

ALL applicants must:

Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)

• •Pass a criminal background check
• •Produce a negative drug screening result
• •Successfully complete medical and psychological evaluations
• •Possess a valid driver’s license

Supplemental Application Information:

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant

qualifications, internal equity, and budgetary considerations pertinent to the

advertised position.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• •Complete education history (including high school)
• •Full work experience details
• •Certificates and licenses, if applicable
• •Education must be from appropriately accredited institutions.
• •Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
• •If multiple applications are submitted, only the most recent application received before the closing date will be considered.

Criminal Justice Certified Positions:

If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification. ALL applicants must: · Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)

• •Pass a criminal background check
• •Produce a negative drug screening result
• •Successfully complete medical and psychological evaluations
• •Possess a valid driver’s license

Education Equivalency Verification:

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

· For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans’ and National Guard Preference:

• •Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• •Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• •Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

PREA Requirement:

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction:

PREA Hiring and Promotion Prohibitions

ADA Accommodations:

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

EEO Statement

T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

• Gwenette M Mills
• Email:

DACWorkday@dac.nc.gov