Correspondence Supervisor (CERIS Ops Supervisor)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Correspondence Supervisor (CERIS Ops Supervisor) based in the United States.

As a Correspondence Supervisor, you will oversee daily departmental operations, ensuring productivity, accuracy, and high-quality service delivery. You will lead and support a team of employees, providing guidance, mentorship, and performance management to foster a positive and collaborative working environment. Your responsibilities will include coordinating workflows, monitoring quality standards, managing employee schedules, and ensuring compliance with healthcare communication regulations, including HIPAA. You will also work closely with management to improve operational efficiency, address challenges, and implement client-specific protocol updates. This role requires strong leadership, organizational, and communication skills, combined with the ability to manage competing priorities in a fast-paced environment. This fully remote opportunity offers the chance to contribute to reliable healthcare administration while supporting team development and operational excellence.