Country Manager – Bermuda Operations

Country Manager – Bermuda Operations

• Location: Bermuda
• Reporting to: Chairman & Group Chief Executive Officer

Lead the Future of Healthcare in Bermuda

UC Group of Companies (UCG) is one of Bermuda's most innovative and rapidly growing healthcare and wellness organizations, with interests spanning healthcare, diagnostics, laboratory services, medical technology, wellness, and property management.

As we continue our transformation from a founder-led business into a multinational healthcare enterprise with operations in Bermuda, South Africa, and the United States, we are seeking an exceptional executive leader to join our team as Country Manager – Bermuda Operations .

This is a unique opportunity to lead a diverse portfolio of businesses, drive strategic growth, champion innovation and digital transformation, and play a defining role in shaping the future of healthcare in Bermuda.

About UC Group of Companies

Our operating businesses include:

Northshore Medical & Aesthetics Center

Northshore Medical Laboratory

Thrive Medical Cannabis Center

Brown's Property Management

Future healthcare, diagnostic, wellness, and real estate ventures

Supported by UCG Global Services & Management Ltd., we are building an integrated healthcare ecosystem focused on excellence, innovation, and exceptional patient outcomes.

The Opportunity

As the senior executive responsible for all Bermuda operations, you will oversee the performance, growth, and strategic alignment of multiple business units while leading a team of experienced leaders across healthcare, diagnostics, wellness, property management, finance, HR, marketing, and technology.

Reporting directly to the Chairman & Group CEO, you will be responsible for delivering operational excellence, financial performance, organizational growth, and a culture of accountability and innovation.

Key Responsibilities

Executive Leadership

You will:

Lead all Bermuda operations as an integrated operating group.

Execute the strategic direction established by the Board and Group CEO.

Translate business strategy into measurable operational results.

Build and mentor a high-performing leadership team.

Foster a culture of accountability, collaboration, service excellence, and innovation.

Drive continuous improvement across all business units.

Financial & Commercial Leadership

You will have full responsibility for Bermuda's business performance, including:

Revenue growth

Profitability and EBITDA

Cash flow management

Budgeting and forecasting

Cost optimization

Capital expenditure planning

Financial governance and risk management

Operational Excellence

Provide executive oversight across:

Northshore Medical & Aesthetics

Clinical and patient services

Operational efficiency

Scheduling and capacity management

Patient experience initiatives

Northshore Medical Laboratory

Diagnostic and laboratory operations

Quality management systems

Accreditation compliance

Workflow and productivity optimization

Thrive Medical Cannabis Center

Clinical and retail operations

Regulatory compliance

Product and patient service management

Revenue growth initiatives

Brown's Property Management

Property operations and maintenance

Facilities management

Capital projects

Tenant relations

Growth & Business Development

Lead the development and execution of growth strategies through:

New healthcare and diagnostic services

Government and corporate partnerships

Strategic alliances

Insurance relationships

New revenue streams

Service expansion opportunities

Digital Transformation & Innovation

Champion modernization across the business by driving:

AI implementation and automation

Workflow optimization

Digital patient engagement

CRM enhancement

Business intelligence and analytics

KPI dashboards and performance reporting

Process redesign and efficiency initiatives

People & Culture

Lead and develop a workforce of approximately 50–100 employees through:

Talent acquisition and retention

Leadership development

Succession planning

Performance management

Employee engagement initiatives

Organizational culture development

Governance, Compliance & Risk

Ensure compliance with all regulatory and governance requirements, including:

Healthcare and clinical regulations

Employment legislation

Privacy and data protection

Occupational health and safety

Corporate governance standards

Enterprise risk management

What We're Looking For

Essential Qualifications & Experience

Bachelor's degree in Business, Healthcare Management, Finance, Operations, or a related discipline.

Minimum 10 years' experience in a senior executive leadership role.

Demonstrated accountability for full P&L management.

Experience leading complex, multi-disciplinary organizations.

Proven success managing multiple business units simultaneously.

Strong commercial, operational, and financial acumen.

Experience leading organizational transformation and change initiatives.

Exceptional communication and stakeholder management capabilities.

Preferred Qualifications

MBA, MHA, MSc Management, or equivalent postgraduate qualification.

Experience in healthcare, diagnostics, laboratory services, medical technology, or other regulated industries.

Experience leading organizations through periods of rapid growth.

Exposure to AI, automation, digital transformation, and business intelligence platforms.

Leadership Profile

The successful candidate will demonstrate:

Strategic thinking

Enterprise leadership

Financial discipline

Operational excellence

Commercial acumen

Change leadership

Systems thinking

Data-driven decision-making

Emotional intelligence

Innovation mindset

High integrity and accountability

Talent development and coaching capability

What Success Looks Like