Credit Manager

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Minimum Requirements:

• •Namibian Citizenship.
• •B Com or Relevant Degree / NQF Level 7.
• •5 - 8 years experience in Banking, Credit or Finance.
• •Experience in Banking or Credit will be an added advantage.
• •At least 2–3 years' managerial experience.
• •Advanced Microsoft Excel skills.
• •Good interpersonal communication skills.
• •Above average numerical ability.
• •Ability to work under pressure.
• •Managerial experience with ability to guide/ coach.
• •Strong team player.

Job Description:

1. Credit and Business Risk Management

• •Develop, implement, and maintain the credit risk strategy, framework, policies, procedures, and lending standards.
• •Identify, assess, monitor, and report on credit risk and other relevant business risks across the organization.
• •Manage credit assessments at employer and customer segment levels to ensure sound credit decision-making.
• •Evaluate and approve credit applications within delegated authority and recommend high-risk exposures for higher-level approval.
• •Monitor employer limits, customer creditworthiness, portfolio quality, and exposure concentrations, recommending appropriate risk mitigation actions where necessary.
• •Ensure consistent application of credit policies, processes, and regulatory requirements throughout the business.
• •Develop, maintain, and enhance credit scoring models and risk assessment methodologies.
• •Conduct portfolio reviews and market intelligence analysis to identify emerging risks, opportunities, and industry trends.

2. Credit Portfolio Oversight

• •Monitor the performance, quality, and risk profile of the loan portfolio against approved risk appetite and business objectives.
• •Analyze portfolio trends, arrears, impairments, provisioning requirements, and other key risk indicators.
• •Identify and manage problem accounts, employers, or segments and collaborate with the Collections Manager on recovery and provisioning strategies.
• •Monitor concentration risks across products, sectors, customer segments, and geographic areas.

3. Governance, Compliance, and Control

• •Ensure compliance with internal policies, regulatory requirements, applicable legislation, and audit standards.
• •Maintain effective controls and governance processes across the credit lifecycle.
• •Support internal and external audit reviews and ensure timely implementation of agreed actions.
• •Ensure accurate documentation, record-keeping, and audit trails for all credit-related decisions and processes.
• •Review and maintain credit, collections, and other related policies to ensure continued relevance and effectiveness.

4. Reporting, Analytics, and Management Information

• •Prepare and present accurate, timely, and insightful credit and business risk reports to management, committees, and other governance forums.
• •Develop and maintain dashboards, scorecards, and performance metrics to support informed decision-making.
• •Conduct trend analysis and provide recommendations to optimize portfolio performance and mitigate risk.
• •Report on portfolio quality, credit exposures, impairments, provisioning, and other key risk indicators.

5. Stakeholder and Relationship Management

• •Build and maintain effective relationships with internal and external stakeholders, including Sales, Finance, Operations, Risk, and Executive Management.
• •Provide expert guidance and advice on credit risk, lending decisions, and portfolio management matters.
• •Maintain and manage relationships with relevant third-party service providers, credit bureaus, regulatory bodies, and other business partners.
• •Foster effective communication and collaboration across the business and wider group to support strategic and operational objectives.

6. Leadership and People Management

• •Lead, coach, and develop the Credit team, including Credit Analytics and Credit Origination functions.
• •Set performance goals, monitor productivity, and ensure alignment with departmental and business objectives.
• •Promote a culture of accountability, collaboration, continuous improvement, and high-performance.
• •Identify capability gaps and implement training and development initiatives to strengthen team effectiveness.

7. Strategic Initiatives and Continuous Improvement

• •Drive continuous improvement of credit management processes, systems, and controls.
• •Support automation, digital transformation, and data analytics initiatives that enhance efficiency, customer experience, and reporting accuracy.
• •Manage and deliver credit-related projects and strategic initiatives delegated by the Senior Management.
• •Promote data-driven decision-making and innovation across the credit function.

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Skills

Competencies

Builds Effective Teams

Business Insight

Communicates Effectively

Customer Focus

Directs Work

Drives Results

Ensures Accountability

Financial Acumen

Education

Bachelor of Commerce (BCom)

Closing Date

26 October 2026 , 23:59

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