CRM Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CRM Operations Manager based in the United States.

• This hands-on role strengthens the technical and operational foundation behind lifecycle marketing programs.
• You will serve as a CRM platform expert, helping teams use data, automation, segmentation, and personalization to create more relevant customer experiences.
• The position combines Braze expertise with data operations, campaign execution, troubleshooting, quality assurance, and process improvement.
• You will collaborate closely with Lifecycle Marketing, Data Engineering, Product, MarTech, and Ads teams to keep programs running efficiently.
• A key focus will be building scalable frameworks, reusable campaign components, and reliable processes that enable teams to move faster.
• You will also help unlock new personalization opportunities while ensuring campaign data, integrations, and workflows remain accurate and dependable.
• This is an ideal environment for a technically strong CRM professional who enjoys solving problems, improving systems, and turning complex data into effective marketing operations.