Sutherland
Customer service - Biggest Telecom company in the US - AG
Alexandria, Alexandria Governorate, Egypt
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hirly's read of this role
- Seniority
- Mid level
- Country
- EG
- Work mode
- On-site / unstated
- First seen by hirly
- 23 Sept 2026
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the posting
This is a full-time on-site role located in  Alexandria  for a  Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering  exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of  customer satisfaction .
Your  day-to-day responsibilities  will include:
- 📞 Handling customer interactions with  efficiency  and  empathy .
- 🛠️ Providing  tailored solutions  to meet customer needs.
- 🌟 Ensuring a  positive customer experience  through  effective communication  and  professional phone etiquette .
If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!
🚀 We’re Hiring Talented People! 🌟
Fresh Grads & Dropouts  are welcome to apply! 🎓
🔑  What we’re looking for:
✅  Fluency in English  is a MUST! (B2/C1 level) 🇬🇧
✅ Strong skills in  Customer Service  &  Customer Support  🤝
✅ Proven ability to  enhance Customer Satisfaction  &  Customer Experience  💯
 
All your information will be kept confidential according to EEO guidelines.
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Sutherland
Digital Outcomes.
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