Wegmans
Customer Service Desk Representative
Woodmore
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hirly's read of this role
- Role family
- Customer support
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 1 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Location:
9001 McHugh Drive Lanham, MD 20706
Availability Requirement for this role:
Evening (including weekends).Shifts end as late as 9pm
Age Requirement:
Must be 18 years or older
Time Type:
Part time
Pay Range:
$18.50 - $19 / hour
Why Work Here
Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Job Description:
At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you’ll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you’ll guarantee each customer has a positive experience as they end their shopping trip at Wegmans!
What will I do?
- Engage customers in friendly conversation while making eye contact and smiling
- Proactively offer additional assistance or services and thank the customer for shopping at Wegmans
- Properly bag items to ensure products arrive at their destination in the condition they left the store
- Partner with departments to ensure questions are answered and problems are resolved
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