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Sutherland

Customer service representative

Cairo, Cairo Governorate, Egypt

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hirly's read of this role

Seniority
Mid level
Country
EG
Work mode
On-site / unstated
First seen by hirly
23 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • Provide professional technical support and troubleshooting to customers.
  • Identify and resolve technical issues efficiently.
  • Guide customers through solutions in a clear and friendly manner.
  • Document customer interactions and reported issues accurately.
  • Deliver an excellent customer experience while meeting performance standards.
  • Work effectively in a fast-paced, team-oriented environment.
  • Excellent English communication skills .
  • Strong problem-solving and troubleshooting abilities.
  • Good computer and technical skills.
  • Customer-focused with a professional attitude.
  • Ability to multitask and work under pressure.
  • Willingness to work rotational shifts , including overnight shifts.
  • Previous technical support or customer service experience is a plus, but not mandatory.
Original posting on Sutherland's site ↗

Listed on hirly, a job board. hirly is not the employer: Sutherland is hiring for this role.

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